
Urban Experience Specialist
2 days ago
We're looking for an Urban Experience Specialist who gets our vibe - someone who knows how to make guests feel welcomed, energized, and inspired. At Comfort Hotel Xpress Youngstorget, we keep things real, urban, and uncomplicated. We give our guests what they need and skip the fluff, creating a space where locals, travelers, startups, and globetrotters all feel at home.
Key Responsibilities- Welcome guests with a friendly, no-nonsense approach, setting the tone for a great stay.
- Handle check-ins, check-outs, bookings and inquiries, guest sales from the deli and barception, keeping the guest experience smooth and seamless.
- Support guests with everything from local tips to insider recommendations, creating a connection that goes beyond the basics.
- Keep the Barception buzzing with energy and positivity, working closely with colleagues to maintain Comfort's effortless, urban vibe.
- Work hours will be according to schedule with shifts from 07:00-15:00, 10:00-18:00, 15:00-23:00 and will include weekends and holidays.
- You're upbeat, approachable, and thrive in a fast-paced, urban environment.
- You're excited to be part of a diverse team, with colleagues from several backgrounds.
- You're a natural at creating connections, making guests feel like they're exactly where they should be.
- Quick on your feet, you adapt to whatever the day throws your way - with a smile.
- Experience in hospitality or customer service is a bonus, but your personality and drive are what really count.
As a member of our team, you need to be proficient in English and have a basic knowledge of Norwegian. Additional language skills may be beneficial to your application.
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