Restaurant Enterprise Key Account Manager
4 weeks ago
Wolt is a leading food delivery platform with a presence in 25 countries and over 50 cities. We're on a mission to revolutionize the way consumers connect with restaurants and retailers.
About the RoleWe're seeking an experienced Enterprise Key Account Manager to join our team. As a key member of our partnership team, you'll be responsible for developing and fostering relationships with our key restaurant partners. Your focus will be on identifying growth opportunities, providing tools and support, and driving revenue growth for both Wolt and our restaurant partners.
Key Responsibilities- Develop and maintain strong relationships with key restaurant partners
- Conduct quarterly business reviews to review performance and develop forward-looking strategies
- Determine the needs and wants of merchants, prioritize them by impact, and work to co-create solutions
- Strategically introduce and execute on new Wolt product opportunities to broaden partnerships and increase partner revenue streams
- Drive revenue growth of Wolt and restaurant partners through data-driven approaches
- Drive operational improvements with partners to ensure a seamless customer experience
- Renegotiate terms and conditions with restaurant partners
- Serve as a key communicator between operations, support, marketing, and restaurant partners
- At least 5 years of account management experience in a high-paced environment
- Proven ability to cultivate mutually beneficial relationships
- Excellent interpersonal skills with the ability to adapt tone to suit audience
- Strong analytical skills and experience working with data
- Structured, detailed, and service-oriented approach
- High ownership and ambition to drive results
- Good ability to use English in a business context
- Experience working with CRM systems is a plus
- Demonstrated experience in sales is a plus
As a member of our team, you'll have the opportunity to work with a talented group of professionals, drive growth and innovation, and make a meaningful impact on the food delivery industry.
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