
Implementation Consultant
4 days ago
Job Summary
We're seeking an accomplished Technical Consultant to join our team at nShift. As a key contributor, you'll focus on implementing and managing customers onto our innovative SaaS platform, enhancing client satisfaction and driving business growth.
Responsibilities
- Client Interaction: Engage with clients to comprehend their technical requirements and challenges.
- Solution Design & Implementation: Develop tailored technology solutions, integrating systems and ensuring alignment with industry standards.
- Project Oversight: Lead projects from initiation to delivery, managing resources, timelines, and budgets.
- Technical Guidance: Provide expert advice on the latest technologies and trends, guiding clients towards optimal solutions.
- Teamwork: Foster collaborative relationships between cross-functional teams, delivering comprehensive solutions and exceptional client experiences.
- Client Relationships: Establish and maintain strong client relationships, offering ongoing support and identifying opportunities for expansion.
- Reporting & Documentation: Prepare comprehensive project reports and documentation, presenting findings and recommendations to clients and stakeholders.
Key Competencies
Essential Requirements:
- Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Experience: Minimum of 4 years in technical consulting, with significant experience in solution design, system implementation, and client engagement.
- Technical Skills: Proficiency in SaaS Solutions, ERP systems, XML, and JSON, along with experience in project management tools like Jira and NetSuite.
- Problem-Solving: Strong analytical and problem-solving skills, adept at navigating complex technical environments.
- Communication: Excellent written and verbal communication skills, able to convey technical concepts effectively.
- Client Focus: Demonstrated ability to build strong client relationships and deliver client-centric solutions.
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