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Customer Experience Solutions Engineer

3 weeks ago

Stavanger, Rogaland, Norway empX Full time

Are you passionate about empowering customers to succeed in the energy sector? As a Customer Experience Solutions Engineer at empX, you'll design and implement innovative solutions to drive customer adoption and retention.

You'll work with our AI-powered software portfolio to understand customer pain points and develop targeted onboarding and training programs.

With your knowledge of complex software integrations and AI technologies, you'll ensure seamless integration of our solutions into customers' daily workflows.

By delivering exceptional customer experiences, you'll help us build long-term relationships with our clients and establish ourselves as a trusted partner in the energy industry.

Key Responsibilities
  1. Design and implement customer-centric onboarding and training programs
  2. Collaborate with cross-functional teams to develop targeted solutions
  3. Conduct analysis to identify areas for process improvement and optimize customer outcomes
  4. Provide expert guidance on software integrations and AI technologies

Join us in shaping the future of energy operations and empowering customers to succeed.