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Account Specialist
2 weeks ago
The Account Specialist will play a pivotal role in supporting account executives and managers with sales, upsell and cross sell opportunities and renewals by providing relevant data and insights. This individual will collaborate with account executives and managers to develop sales and renewal strategies and identify potential risks.
The primary responsibilities of this position include tracking and managing all customer renewals, ensuring timely and accurate processing. Additionally, the Account Specialist will prepare and send out quotes, contracts, and other necessary documentation.
About YouTo be successful in this role, you will have 3+ years experience in account management, retention & renewals, sales, or a related field. Excellent communication and interpersonal skills are essential for success in this position.
Fluency in English is required, as well as proficiency in CRM software and sales tools.
You will have the ability to negotiate complex terms and conditions and close agreements for the sale and license of software and technology, including services.
A strong grasp of sales processes and strategies is necessary, along with the ability to develop value propositions that address customer use cases with solutions from product portfolio.