
Customer Support Professional with Fluency in Norwegian
3 days ago
Welcome to Smart-Recruitments, where our dedicated team works tirelessly to connect top talent with leading companies worldwide. As a customer support professional with expertise in Norwegian, you will play a vital role in delivering world-class recruitment services.
- We seek a highly skilled individual with outstanding communication skills in Norwegian to manage client interactions and provide expert support.
- The ideal candidate will be responsible for documenting call details in case management systems and resolving customer inquiries in a timely manner.
- By proactively updating customers on status and resolution progress, you will help us achieve exceptional customer satisfaction scores.
- This role involves handling complex post-sales inquiries related to delivery, warranties, and refunds, requiring outstanding problem-solving skills.
- As a valued member of our team, you will collaborate with colleagues to promote products and drive customer satisfaction, contributing to the company's growth and success.
- High-level proficiency in Norwegian language (C2 level or higher)
- Excellent English language skills (B2 level or higher)
- Strong customer orientation, problem-solving abilities, and teamwork skills
- Competitive monthly salary: €1,346 gross, inclusive of accommodation
- Performance-based bonuses
- A full-time employment contract, aligning with Portuguese labor laws and regulations
- Comprehensive health insurance coverage for public and private sectors
- Paid travel to Lisbon
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