Customer Support Professional with Fluency in Norwegian

3 days ago


Bergen, Vestland, Norway Recruityard Full time

Welcome to Smart-Recruitments, where our dedicated team works tirelessly to connect top talent with leading companies worldwide. As a customer support professional with expertise in Norwegian, you will play a vital role in delivering world-class recruitment services.

  1. We seek a highly skilled individual with outstanding communication skills in Norwegian to manage client interactions and provide expert support.
  2. The ideal candidate will be responsible for documenting call details in case management systems and resolving customer inquiries in a timely manner.
  3. By proactively updating customers on status and resolution progress, you will help us achieve exceptional customer satisfaction scores.
  4. This role involves handling complex post-sales inquiries related to delivery, warranties, and refunds, requiring outstanding problem-solving skills.
  5. As a valued member of our team, you will collaborate with colleagues to promote products and drive customer satisfaction, contributing to the company's growth and success.
Requirements
  • High-level proficiency in Norwegian language (C2 level or higher)
  • Excellent English language skills (B2 level or higher)
  • Strong customer orientation, problem-solving abilities, and teamwork skills
Benefits Package
  • Competitive monthly salary: €1,346 gross, inclusive of accommodation
  • Performance-based bonuses
  • A full-time employment contract, aligning with Portuguese labor laws and regulations
  • Comprehensive health insurance coverage for public and private sectors
  • Paid travel to Lisbon


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