IT Operations Engineer

At Promon, we protect the apps people rely on every day. Our award-winning application shielding solutions are trusted globally across finance, telecom, healthcare, and beyond. Behind the scenes, our IT team plays a vital role in ensuring that the tools, systems, and infrastructure that power Promon are reliable, efficient, and secure.

We're now looking for an IT Operations Engineer to strengthen our IT team and ensure our systems, applications, and integrations are running seamlessly—supporting both our people and our products.

The Role:

As our IT Operations Engineer, you'll play a key role in maintaining and managing Promon's IT infrastructure. From backend systems and integrations to identity platforms and device management, you'll ensure that our operations are secure, reliable, and future-ready.

You'll manage the configuration, maintenance, and lifecycle of domains, IDPs, MDM and RMM systems, servers, and networking. You'll also be responsible for keeping our published data and information systems up to date. Acting as second- and third-line support for backend applications and services, you'll solve complex technical challenges that frontline support can't handle. This role is highly collaborative. You'll work closely with suppliers and vendors to plan updates and upgrades, and you'll coordinate with internal teams to ensure smooth communication, planning, and delivery across IT operations.

What You'll Bring:

We're looking for someone who combines hands-on technical expertise with a structured, service-oriented mindset. You're the type of person who thrives on making complex systems run smoothly and securely. 

Must-haves:

• Expertise in administration of IDPs and active domains (both cloud and on-premise).
• Expertise in MDM and RMM systems.
• Strong skills in Microsoft PowerShell.
• Experience maintaining, configuring, updating, and operating servers and networking systems.
• Ability to act as second/third-line support for backend applications and services.

Nice-to-haves:

• Bachelor's degree in IT, Computer Science, or a related field.
• Experience with Scrum and ITIL frameworks.
• Project management skills and experience working within project frameworks.

What You'll Do:

• Maintain, configure, update, upgrade, and operate Promon's active domains and IDPs (cloud and on-premise).
• Manage and optimize MDM and RMM systems.
• Operate and maintain servers and networking systems.
• Ensure published data and information systems are reliable and secure.
• Provide second/third-line support for backend applications and services.
• Collaborate with suppliers and vendors on updates, lifecycles, and upgrades.
• Communicate and plan internally on updates, lifecycles, and upgrades to keep stakeholders aligned.

Why You'll Thrive As A Promoneer:

At Promon you'll be at the forefront of game-changing technology, contributing to world-leading, future-focused innovations. Your contributions will help shape the future as we relentlessly pursue groundbreaking solutions that redefine industry standards.

Promon is planning on significant growth in the coming years. While we are growing, so will you as we encourage and support your passion, curiosity, and goals

You will work with some of the world's best app security experts and mobile security thought leaders.

Get inspired, chat with our fun and engaging international team - share travel stories, cultural differences, and strange things to eat, while learning more about the world

We love to celebrate - whether it's birthdays, team wins, reaching milestones, or the joy of holidays, we embrace the spirit of celebration that brings our team closer together.

We value Trust as the foundation of our relationships, foster Curiosity to drive innovation, infuse Fun into our daily work, and inspire Ambition to achieve excellence in all we do.

Where You'll Work:

Due to the nature of this role, we're looking for someone ideally based near our Oslo (Vika) office (or excited about relocating here) who's happy to spend at least three days a week with the team in the office.

Employment at Promon is contingent upon a satisfactory verification of a general background check, including education and employment verification. Any background verifications will be obtained with written consent from the individual.

Promon is an equal-opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.