Claims Specialist – Marine Cargo

Claims Specialist - Marine Cargo & Aquaculture
Bergen, Norway

AXA XL in the Nordics operates across six lines of business: Casualty, Property, Construction & Energy, Aquaculture, Financial Lines, and Marine Cargo, with approximately 70 employees based in Stockholm, Bergen, and Copenhagen.

We are now seeking a talented
Claims Specialist
to join our Nordic Claims team. The successful candidate will contribute to our dynamic claim's operation, handling both Marine Cargo and Aquaculture claims. You will be working from the Bergen office together with AXA's Aquaculture team - lead global Aquaculture insurer.

This is a regulated role under the Central Bank of Ireland's Fitness and Probity regime.

What You'll Be Doing
What will your essential responsibilities include?

• Independently investigate, negotiate, and settle assigned claims promptly and fairly, ensuring alignment with policy provisions.
• Manage specific accounts by working closely with clients and brokers, steering claims toward successful resolution and optimal outcomes.
• Collaborate actively with our international claims network and other key business functions to ensure seamless claims handling.

You will report to the Nordic Claims Manager.

What You'll Bring
We're looking for someone who has these abilities and skills:

• Moderate experience in multi-line claims handling, preferably Marine Cargo. Relevant experience in the international insurance industry can also be considered.
• Experience with Marine Cargo and Aquaculture claims is a compelling advantage.
• A degree in Law, Insurance, Engineering, or an equivalent field is preferred.
• Excellent written and verbal communication skills in English, along with Swedish, Norwegian, or Danish.
• Robust collaborative abilities suited for a fast-paced, team-oriented environment, with the capacity to communicate information clearly, insightfully, and concisely.
• Demonstrated critical thinking, decision-making, and problem-solving skills.
• Excellent organizational and time management skills, with meticulous attention to detail.

Who We Are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

What We Offer
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential.
It's about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at AXA XL is an Equal Opportunity Employer.

Total Rewards
AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.

For more information, please see