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Norwegian Account Manager
2 weeks ago
Overview
We are looking for a Norwegian-speaking Account Manager to join our Hospitality division in Malaga. The ideal candidate is client-focused, proactive, and able to build solid long-term relationships with partners and stakeholders in the hospitality sector. This role combines account management, client success, and business coordination.
Key Responsibilities-
Manage a portfolio of hospitality clients, ensuring satisfaction and long-term partnerships.
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Act as the main point of contact for Norwegian-speaking accounts.
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Support clients with product knowledge, service updates, and operational needs.
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Analyze account performance, identify growth opportunities, and propose solutions.
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Coordinate with internal departments (operations, marketing, finance, customer support).
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Prepare reports, forecasts, and account development plans.
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Ensure service excellence and adherence to SLAs.
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Manage escalations and provide solutions promptly and professionally.
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Native or fluent Norwegian + strong English
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Experience in account management, customer success, or B2B environments
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Excellent communication and negotiation skills
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Strong organizational ability and attention to detail
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Ability to work Monday–Friday, 09:00–18:00
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Customer-centric mindset and positive attitude
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Experience in the hospitality or travel industry
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CRM skills (Salesforce, HubSpot, or similar)
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Hybrid model (office + remote work)
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Schedule: Monday to Friday, 09:00–18:00
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Private medical insurance
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€500 relocation bonus for candidates moving to Malaga
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International work environment
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Growth and career development opportunities
