Senior Director Operations

4 days ago

Oslo Norway STACK EMEA Full time €100,000 - €120,000 per year

STACK Infrastructure is growing fast across EMEA – and we're looking for a Senior Director of Operations – Nordics to shape the future of our regional data center portfolio. This is a high-impact leadership role, responsible for ensuring our Nordic sites set the standard for resilience, safety, sustainability, and client satisfaction.

You'll lead a team of Data Center Managers and operations professionals, driving excellence with a zero-downtime mindset. From harmonising operations across the Nordics to embedding innovation, sustainability, and efficiency, this is your opportunity to deliver world-class service for STACK's hyperscale and enterprise clients while building a high-performance culture.

Key Responsibilities

Operational Leadership

  • Lead day-to-day operations, ensuring uptime, safety, compliance, and efficiency
  • Standardise processes across Nordic sites, aligning with EMEA standards
  • Drive continuous improvement, sustainability, and operational innovation

Team Leadership & Development

  • Mentor and develop Data Center Managers and operations teams
  • Foster a client-first, high-performance culture
  • Build talent pipelines and support career development initiatives

Uptime & Risk Assurance

  • Maintain 100% uptime through preventive maintenance and risk management
  • Lead incident response, root-cause analysis, and operational readiness planning

Client & Stakeholder Engagement

  • Act as senior point of contact for key clients, ensuring service excellence
  • Align operations with client expectations and EMEA best practices
  • Collaborate with internal teams on commissioning, integration, and operational priorities

Governance & Financial Management

  • Drive KPI reporting, transparency, and accountability
  • Oversee OPEX/CAPEX planning, vendor performance, and cost optimisation

Health, Safety & Sustainability

  • Embed a safety-first culture and ensure regulatory compliance
  • Lead environmental and sustainability initiatives across Nordic operations

Qualifications & Experience

  • Bachelor's degree in engineering, business, or related field (Master's preferred)
  • 10+ years in mission-critical operations, with 5+ in senior leadership
  • Proven success leading multi-site/regional operations in complex technical environments
  • Strong leadership, client engagement, and operational expertise
  • Fluent English; Nordic language proficiency desirable
  • Hybrid role with up to 50% travel across the Nordics and EMEA

STACK Offers

  • Be part of a leading company in the Data Center Industry, committed to innovation and sustainability
  • A positive, dynamic and inclusive work environment
  • Competitive compensation and benefits

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