Customer Strategy

5 days ago


Bærum, Viken, Norway Unilever Full time 144,998 - 174,999 per year

Job Title: Customer Strategy & Planning Manager (Category Lead)

Location: Oslo, Norway

Work Level: 1E

Job Purpose

As CSP Manager, you'll be the strategic engine behind our market execution in Norway. You'll lead the development of country-specific go-to-market strategies, turning Unilever's category and brand objectives into actionable plans across channels, portfolios, and pricing. You'll be the voice of the customer and shopper, bringing external insights into internal forums and enabling seamless execution across the business.

Responsibilities

  • Portfolio & Channel Strategy: Define and manage the local portfolio, lead range reviews, and drive channel transformation.
  • Pricing Strategy: Develop pricing strategies, lead promo planning, and oversee pricing performance.
  • Annual Planning: Lead the creation of the annual country/category plan, aligning with Nordic and European priorities.
  • Go-To-Market Execution: Build and drive 360° GTM plans across all 6Ps.
  • Innovation & Launch Management: Shape innovation pipelines, set launch targets, and evaluate performance.
  • Customer Engagement: Lead trade presentations, customer projects, and trade planning windows.
  • Performance Management: Drive country performance reviews, set targets, and analyze competitor intelligence.
  • Collaboration & Communication: Engage with Nordic and European chapters, deliver impactful presentations, and foster cross-functional collaboration.

About You

  • Minimum 5 years of experience in FMCG across sales, marketing, or category management.
  • Proven track record in customer engagement and understanding of Norwegian retail dynamics.
  • Strong strategic and commercial acumen, with experience in category management and NRM.
  • Excellent collaboration and stakeholder management skills.

Preferred Qualifications

  • Experience executing GTM strategies within Unilever or similar FMCG environments.
  • Strong implementation mindset with a bias for action and results.
  • Advanced knowledge of digital, e-commerce, and emerging retail trends.
  • Language: Norwegian and English

Why Join Us?

You'll be part of a dynamic Nordic team, working in a fast-paced, purpose-driven environment where your ideas and leadership will shape the future of our categories in Norway. We offer flexibility, growth opportunities, and the chance to make a real impact.

We are located in idyllic Fornebu, in modern facilities featuring three canteens, a café, fitness amenities with changing rooms, bicycle parking, and more. There is easy access to public transportation and free parking available.

Ready to shape the future of FMCG in Norway?

Apply now and bring your strategic mindset, commercial acumen, and passion for growth to a role where you'll truly make a difference. We're excited to meet the next leader who will help us unlock new opportunities and drive success across the Norwegian market.

Application Information
Please submit your application via the portal, as applications sent by email will not be processed. We review applications continuously, so don't wait to apply

For questions, please contact Sales Director, Steinar Kasbo – phone: , or Customer Strategy & Planning Lead, Martina Severin  

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.


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