Field Services Engineer

6 days ago

Bergen, Vestland, Norway Infinity Quest Full time 60,000 - 120,000 per year

Job Description:

  • Collaborate with cross-functional teams to ensure seamless service delivery and process optimization.
  • Analyse field service operations to identify areas for improvement and implement effective solutions.
  • Develop and maintain strong relationships with clients to understand their needs and provide tailored support.
  • Utilize technical expertise to troubleshoot and resolve complex field service issues efficiently.
  • Coordinate with internal teams to ensure timely and accurate communication of service updates.
  • Monitor performance metrics to assess the effectiveness of field service operations and drive continuous improvement.
  • Provide training and support to junior team members to enhance their technical skills and knowledge.
  • Implement best practices in field service management to improve efficiency and customer satisfaction.
  • Ensure compliance with company policies and industry regulations in all field service activities.
  • Participate in strategic planning sessions to align field service operations with organizational goals.
  • Prepare detailed reports on field service performance and present findings to management.
  • Possess a strong background in field services with 8 to 12 years of relevant experience.
  • Demonstrate expertise in troubleshooting and resolving complex technical issues.

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