Sr SRE

Job Description

Who are we
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

The Role

• Plan, manage, and oversee all aspects of a Production Environment 
  
• Define strategies for Application Performance Monitoring, Optimization in Prod environment
  
• Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
  
• Support deployment of code into multiple lower environments.  Supporting current processes with an emphasis on automating everything as soon as possible.
  
• Design, develop and standardize Monitoring and Alerting mechanism for the supported applications.
  
• Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.
  
• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
  
• Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
  
• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  
• Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead  in DevOps automation and best practices.
  
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
  
• Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
  
• Work with a global team spread across tech hubs in multiple geographies and time zones.
  
• Ability to share knowledge and explain processes and procedures to others.
  
• Share knowledge and mentor junior resources
  
• Able to perform on-call duties on a rotational basis.
  
• Occasional off hours work required.
  
• Candidate should have inclination for Training and should be good trainer and ready to mentor others
  

Requirements

Skills –

Must Have

• Experience in REST and WEB API Support
  
• Experience in Cloud based apps Support
  
  

Skill
Category
• Linux & Shell Scripting 
1
• Monitoring Tool - Splunk/Dynatrace or Other
• ITIL/ITSM
• Troubleshooting
• PL/SQL, SQL
• Jenkins
2
• CI/CD
• Groovy Scripting/Yaml
• Linux, shell scripting & Git/bit bucket
• Ansible/Chef

Requirements
Proven work experience as a Linux Administrator In-depth knowledge of Linux operating systems (e.g., Red Hat, CentOS, Ubuntu) and associated utilities. Strong command over shell scripting languages (e.g., Bash, Python, Perl). Familiarity with automation tools (e.g., Ansible, Puppet, Chef) is a plus. Understanding of networking concepts and protocols (TCP/IP, DNS, DHCP). Familiarity with security best practices, system hardening and patching. Knowledge of virtualization technologies (e.g., VMware, KVM) and cloud platforms (e.g., AWS, Azure) is advantageous. Excellent problem-solving skills and attention to detail. Ability to work independently as well as in a team-oriented, collaborative environment. Strong communication and interpersonal skills Education and Certifications:BE Relevant certifications like Red Hat Certified Engineer (RHCE), or CompTIA Linux+ are a plus. Systematic knowledge and understanding of network, operating system principles and web middleware. Knowledge in one or more core functions related to web infrastructure design and/or implementation

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