Senior Facilities Manager

3 weeks ago

Oslo, Norway JLL Full time
Senior Facilities Manager

We are looking for a Senior Facilities Manager for our Work Dynamics business line. 

What this job involves 
 

We are seeking a highly skilled and dedicated Senior Facilities Manager to join our team. In this role, you will have the exciting opportunity to manage a portfolio of client spaces across EMEA and lead a dedicated account team.


As the Senior Facilities Manager, you will be responsible for various aspects, including overseeing IFM vendors, ensuring EH&S compliance, fostering strong client relationships, and maintaining control over service budgets. You will be the key point of contact for key stakeholders and clients, providing exceptional support and ensuring their needs are met. Reporting to the EMEA Account Director, you will play a vital role in the overall success of our operations.


Your primary focus will be on service quality, managing soft services, maintenance and operations, contract services, ensuring safe working practices, and handling the procurement of materials, equipment, and supplies. Accuracy in managing site budgets will also be crucial.

Key responsibilities include

Leading and managing a small team with direct line management responsibility Taking ownership of the account and ensuring strong vendor management Overseeing EH&S and risk management practices Handling financial management and cost control Building a positive work environment with high staff morale and strong work ethics Utilizing excellent communication and presentation skills Fostering teamwork, cooperation, and performance excellence within the team Mentoring and enabling training & development of team members Managing client and stakeholder relationships, conducting management reviews and business reviews Proactively engaging stakeholders to meet client expectations Overseeing procurement and vendor management, ensuring adherence to guidelines Managing contracts, monitoring expirations, and initiating re-procurement as needed Ensuring financial operations meet or exceed targets, following JLL's Code of Ethics Maintaining a safe working environment and ensuring compliance with health and safety regulations Implementing quality improvement practices and industry best practices for site operations Meeting Critical Environment (CEM) requirements Regularly reviewing operations to reduce costs and improve standards Implementing risk management procedures and incident reporting protocols Assisting in developing guidelines for compliance with JLL's business conduct principles

Desired skills and experience for this job 

Excellent interpersonal skills and ability to effectively engage with diverse client staff and meet their demands Strong communication skills in both the local language and proficient in extended English Knowledge of Occupational Safety requirements and experience in maintaining positive Works Council relationships Proficiency in PC literacy and adept at managing daily activities using various systems Familiarity with quality management practices and experience in measuring KPIs Understanding of vendor management for specialized services Ability to comprehend and interpret commercial contracts and relevant terms Skilled in budget management and financial analysis (Optional) Familiarity with critical facilities and basic technical aspects of property, such as Computer Room Air-conditioning, Chiller systems, Fire Protection systems, Mechanical & Electrical systems, and BMS systems Experience in move and relocation management and delivery Tertiary qualification in facilities management, building, business, or related field, and/or 3-5 years of experience in facilities, property management, hospitality, or a related field

What you can expect from us 

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay. 

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table

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