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Norwegian speaker in call center

3 months ago


Trondheim, Norway Patrique Mercier Recruitment Full time

Patrique Mercier Recruitment is currently seeking a Norwegian speaker to join a call center in Greece. We provide relocation assistance to ensure a seamless transition to your new work environment.

As a Norwegian speaker in the call center, your primary responsibility will be to deliver exceptional customer service to Norwegian-speaking customers. This will involve handling customer inquiries, resolving issues, and ensuring customer satisfaction through various communication channels.

Joining our team means becoming part of a dynamic and multicultural work environment that fosters growth and development. You will have the opportunity to collaborate with diverse teams, enhance your language skills, and thrive in an engaging customer service role.

Responsibilities
  • Handle customer inquiries and provide support via phone, email, and chat
  • Resolve customer issues promptly and professionally
  • Ensure customer satisfaction by delivering personalized assistance
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with team members to optimize customer service processes
  • Stay updated on product knowledge and company policies
  • Adhere to quality standards and follow established procedures

Requirements

  • Fluency in Norwegian and English languages, both written and spoken
  • Prior experience in customer service or a related field is desired
  • Strong verbal and written communication skills
  • Excellent problem-solving abilities and ability to handle pressure
  • Empathy towards customers with a strong focus on delivering exceptional service
  • Effective multitasking and prioritization skills
  • Attention to detail and accuracy in customer interactions
  • Proficient in using computer systems and software applications
  • Willingness to relocate to Greece and work legally