
Application Engineer
5 days ago
I over 160 år har Ascom drevet med innovasjon. Med over 1300 ansatte er vi en global leverandør av IKT- og mobilitetsløsninger som fokuserer på å utvikle forretningskritiske, sanntidsløsninger for miljøer der mobilitet, stabilitet og tid er sentrale faktorer.
Du har sannsynligvis dratt nytte av en Ascom-løsning uten å vite det. Våre løsninger fungerer bak kulissene som for eksempel klinisk kommunikasjon og alarmer på sykehus, velferdsteknologi i eldreomsorgen og mobile alarmsystemer. Vi er med på å digitalisere helsesektoren i Norge og sammen med våre kunder bygge fremtidens sykehus. Løsningene våre sørger for at både pasienter og personell føler seg tryggere. Med andre ord er det å jobbe hos oss en seriøs og spennende oppgave – derfor ansetter vi de aller beste og gjør vårt ytterste for å beholde og styrke dem
I Ascom Norge er vi totalt 50 gode kollegaer, hvor over 40 av disse er lokalisert på Oslo-kontoret og resten ved vårt kontor i Trondheim. Mange av våre kollegaer har omfattende kompetanse og langvarig ansiennitet, og er de dyktigste innen sitt fagfelt. Din karriereutvikling gjennom samarbeid og opplæring er viktig for oss, i tillegg til at du vil få muligheter til å være med på globale og lokale initiativer og prosjekter internt. Du vil bli en del av en hyggelig og initiativrik gjeng som er glad i sosiale aktiviteter som blant annet padel, deltakelse i Holmenkollstafetten, årlige kick-off samlinger med våre nordiske kollegaer og andre morsomme festligheter.
Vi ser nå etter en ny kollega til vårt Service & Operations team i rollen som Application Engineer. Du vil bli en del av et ambisiøst team på 25 kollegaer som jobber tett sammen om å gi kundene våre den beste servicen og oppfølgingen, både onsite og remote.
I rollen som Application Engineer ønsker vi å gi deg en førstehåndsopplevelse på hvordan det er å jobbe med teknologi som er i forkant av helsesektoren, og hvordan vi gjør en forskjell og har en innvirkning på livene i samfunnet.
Dine ansvarsområder og arbeidsoppgaver:
- Tilrettelegging, forberedelser, konfigurering og utrulling av og mellom Ascoms applikasjoner og kundenes servere i prosjekter (Asp.Net og MSSQL).
- Kommunikasjon med utviklere, teknikere og kunder.
- Opplæring av kunder og kollegaer i Ascom sine løsninger.
- Utarbeidelse av teknisk dokumentasjon.
- Genuin teknisk interesse, forståelse og ønske om å lære mer.
- Du må trives med å arbeide prosjektorientert i tverrfaglige team.
- Du må være serviceinnstilt og kundeorientert.
- Erfaring med medisinteknisk utstyr er en fordel.
- Sterk kundeservicekompetanse og evne til å skrive gode rapporter.
- Flytende norsk og gode engelskkunnskaper, skriftlig og muntlig.
For å lære mer om oss, sjekk ut: www.ascom.com
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