Senior Service Designer

2 weeks ago

Oslo, Oslo County, Norway Wipro Technologies Full time

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Work with usTitle: Senior Service Designer

Requisition ID: 32474

City: Oslo

Country/Region: NO

Job Description

Are you a curious problem-solver with a passion for designing better experiences for both people and planet?

We're looking for an ambitious and creative Senior Service Designer, to strengthen our multidisciplinary team of industrial, interaction, digital and user experience designers in Oslo.

Would you like to…?

  • Lead and facilitate exciting projects of various topics and challenges, investigating and developing everything from digital platforms, human interactions, physical environments to structural policies in both private and public sector.
  • Dive into the core of business innovation, redefining our clients' offerings, supporting their organisational transformations and creating value that serves both people and planet.
  • Create real societal change when working collaboratively in the complex landscapes of the public sector.
  • Shape and develop service design as a discipline internally, by leading and supporting sales activities, guiding junior and mid-level designers, and developing methodology and tools both within Designit Oslo and globally.
  • Push boundaries, get challenged, and grow in a unique team of dedicated and talented designers.

We would like you to…

  • Be a skilled professional with 5+ years of working experience in the field of service design, preferably in an agency working across different industries.
  • Have a Bachelor's and/or Master's degree in Design, with Service/UX design specialisation or similar education or experience.
  • Know the common service design tools, methods, and processes by heart, but always adapt to the need and context.
  • Have a strong ability and experience with planning, scoping, and facilitating different qualitative user research activities, as well as structuring and analysing larger amounts of insights.
  • Be a great communicator, able to convey insights and concepts engagingly and create a shared understanding across diverse teams, mindful of the impact you have on others.
  • Be a creative problem solver, with ideas that challenge the ordinary and the drive to bring them to life.
  • Nurture client relationships on a professional level, leading, facilitating, and embracing all parts of the design process.
  • Be located, or able to relocate without sponsorship, to our design studio in Oslo.
  • Keep a 'here to help' attitude, believing that we're better together, and contribute to our unique Oslo team culture.
  • Be fluent in English and one Scandinavian language: our working languages are English and Norwegian.

Would you like to join…?

  • A multidisciplinary team of dedicated and open-minded designers that will always root for you and support your growth.
  • Delicious lunches with the rest of the office (and with a beautiful view from the rooftop in the summer months).
  • Friday Inspiration Breakfasts where we invite speakers to share projects, learnings, trends, and methods.
  • Spontaneous and self-organised social events in and outside the office – Friday drinks, summer party, Christmas party, winter activity day, trips, etc.
  • The opportunity to explore your professional passions and develop skills through dedicated talent time and budget.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process.

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