Manager Crew Control

Our people are the heart of Norwegian.
We embrace a culture of diversity, equality, and inclusion.
Embracing this culture is critical to our business success and makes us stronger together.
Our people have different strengths, experiences, and backgrounds,
but all share a passion for our vision; to become the most loved and trusted airline in Europe.

We seek to strengthen our Operation Control Center (IOCC) with a Manager for Crew Control and Crew Replan, based at our Head Quarter at Oslo - Fornebu. This is a permanent position, full time.

IOCC delivers operational services to Norwegian's Air Operators Certificates (AOC's) and is a fundamental platform for enabling schedule integrity to deliver an unrivaled product to our customers.

We offer:

• Good pension and insurance schemes
• Possibility to travel in Europe with employed priced tickets
• A collaborative and supportive work environment
• Opportunities for professional growth and development

Key Responsibilities:
As Manager Crew Control & Replan, you will be responsible for the deliverance of the Crew Control and Crew Replanning teams. As Manager, you will work in close cooperation with the other departments in the crew chain, and the position reports to the Senior Vice President IOCC. The duties will include, but not be limited to:

• Responsible for all personnel and activities within the sections Crew Control and Crew Replan.
• Plan the working pattern and roster for all personnel within the area.
• Participate in ACA meetings.
• Act on behalf of SVP IOCC when requested.
• Participate in recruitment and training of new personnel.
• Conduct performance reviews, development plans, and follow-up meetings.
• Address conflicts or challenges within the team in accordance with labor laws.
• Follow up on sick leave.
• Responsible for correct staffing on shift.
• Prepare and update procedures.
• Training and ensure that all personnel are following the procedures.
• Ensure the department achieves its goals in line with the organization's strategy.
• Plan and allocate tasks efficiently and effectively.
• Follow up on reports in Safetynet.

What we`re looking for:

• Trained and have minimum of 2 years of experience within Crew Control area, and good knowledge of both systems and rules and regulations.
• Strong communication skills, both written and verbal.
• Familiarity with HSE regulations and labor law.
• Structured and goal oriented.
• A strong relationship builder with the ability to motivate and inspire others.
• Resilient under pressure and able to make decisions in a fast-paced work environment.
• Strong execution skills and solution-oriented mindset.
• Self-motivated, detail-oriented, and structured.
• Ability to understand complex software systems.
• High performance orientation, ability to work well under pressure and meet deadlines.
• Fluent in Norwegian and English - written and spoken.

Workplace / Time:
Workplace at our headquarters at Fornebu, and working hours are daytime. Some shift work may occur.

Accession:
Mid-March 2025

Do you have any questions?

If so, please contact us.

Travel required: Some travelling must be expected.

Our Story:
The Norwegian story began almost three decades ago - we were founded in 1993 but only began operating as a low-cost carrier with Boeing 737 aircraft in 2002. Our core values have remained the same since the beginning – to offer affordable fares for all and to allow customers to travel the smart way by offering value and choice throughout their journey.

The Norwegian brand expanded across the globe as the airline launched short haul services across Europe and then entered the long-haul sector serving the US, Asia and South America. In 2018 the company changed course to focus on core destinations and the right sizing of the airline in response to customer demand and global industry trends.

The rapid global spread of COVID-19 throughout 2020 and into 2021 accelerated this process and in January 2021 the company announced a simplified business structure and a dedicated short haul only network concentrating on a broad range of domestic routes in Norway, across the Nordics and to key European destinations.