IT Support Technician

4 days ago


Oslo, Oslo County, Norway Advania AS Full time

Advania er en ledende leverandør av skytjenester i Norden, og vi er nå på utkikk etter flere talenter til vår Servicedesk. Som IT Support Technician hos oss vil du være et viktig bindeledd mellom Advania og våre bedriftskunder. I hverdagen vil din oppgave være å behandle, feilsøke og løse problemer med servere, printere, Citrix, mail og brukertilganger - både via telefon og epost.

Vårt team er sammensatt av både erfarne og nyutdannede som daglig lærer av hverandre og som tar seg tid til å ha det gøy sammen. Vi legger også til rette for personlig utvikling og muligheter til å bygge videre på din karriere hos oss.

I rollen vil du være bedriftens «ansikt» utad. Det er derfor helt avgjørende at du er et utpreget servicemenneske, som også evner å sette deg inn i kundens problem på en effektiv og konstruktiv måte.

Vi ser etter deg som:

  • Har gode samarbeidsegenskaper og en positiv innstilling
  • Er selvstendig og ansvarsbevisst
  • Gjerne har erfaring med kundeservice eller support
  • Har gode PC-kunnskaper og systemforståelse
  • Viser vilje til å lære og evner å ta utfordringer
  • Har en velutviklet service- og kundeforståelse

Hva tilbyr vi?

  • Penger – full lønn i foreldrepermisjon, og god pensjonsordning slik at du kan lene deg tilbake på dine eldre dager.
  • Utstyr som får jobben gjort.
  • Fleksible arbeidsordninger med mulighet for hjemmekontor – dette innebærer selvfølgelig tilskudd til bredbånd
  • 5 uker ferie. Og skulle uhellet være ute sørger vi for at du har noen av markedets beste helse- og reiseforsikringer.
  • Muligheten til å utvikle og utfordre deg selv gjennom spennende og varierte arbeidsoppgaver. Vi håper selvfølgelig at du er med og utfordrer oss litt også
  • Et miljø som er genuint opptatt av å inspirere hverandre og dele av egen kunnskap – gjennom fagsamlinger, seminarer og foredrag, og selvfølgelig helt uformelt ved kaffemaskinen.
  • Muligheten til å være så sosial du måtte ønske, både i og utenfor arbeidstid. Vi har egen sosialkomité, bedriftsidrettslag og mange ildsjeler. Hvorvidt du foretrekker å stå på bordet eller sitte i en krok er ikke så viktig for oss - vi har rom for alle.

Ved spørsmål om stillingen ta kontakt med Team Manager Monica Larsen på tlf.: 901 11 339 / e-post: monica.larsen@advania.no eller Talent Acquisition Partner Karoline Drolsum på tlf.: 466 30 899 / karoline.drolsum@advania.no.

Vi gleder oss til å høre fra deg

#J-18808-Ljbffr
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