Service Technician

3 days ago

Oslo, Oslo County, Norway Textron Full time

Service Technician

Description

About Textron GSE

Textron Ground Support Equipment, a division of Textron Specialized Vehicles Inc., is a leading global manufacturer of ground support equipment. Textron GSE markets products under the Safeaero, TUG, Douglas, and Premier brands. Textron GSE offers a full product line-up from conventional and towbarless pushbacks, baggage tractors, tow tractors, belt loaders, one-man and two-man deicers, ground power units, air starts, and air conditioning units. For more information, visit www.TextronGSE.com.

Opportunity

We are seeking a Service Technician who will be responsible for the repair, maintenance, servicing, and commissioning of Safeaero equipment. You will be based in or around Oslo; however, due to the nature and responsibilities of the role, you should expect to travel for up to 150 days of the year. As a Service Technician, you are an ambassador for the Company and have a responsibility to solve any issues the customers encounter (along with support from colleagues).

Responsibilities include, but are not limited to:

  • Carrying out service work for customers, i.e. at airports and for airlines across Europe;
  • Being responsible for the repair, maintenance, servicing, and commissioning of Safeaero equipment;
  • Responsibility for the final configuration and testing of vehicles before they are sent to the end customer;
  • Supporting customers and in-house departments, including Engineering and Sales;
  • Providing technical support to customers and in-house colleagues, and communicating with staff at all levels;
  • Travelling to customer sites;
  • Ensuring guidelines and standards of work expected by Textron Sweden AB are understood and met;
  • Ensuring follow-up work requirements are referred to the appropriate departments within Textron Sweden to enable necessary action and recommendations to clients;
  • Maintaining a professional approach and manner at all times, consistent with customer and Company expectations;
  • Setting a good example to colleagues by observing and obeying all Company rules and regulations, complying with all site regulations, and safeguarding Company property;
  • Completing all necessary Company documentation punctually and in accordance with any guidelines or schedules issued (including staff expenses claims, site reports, etc.);
  • Attending all training courses and meetings as required by Textron Sweden AB;
  • Providing support and co-operation to management and colleagues;
  • Being prepared and willing to help and contribute to the success of the company at all times;
  • Observing and adhering to Company Health and Safety guidelines.

Qualifications

  • You should have a technical qualification (e.g. in Engineering);
  • System knowledge and an understanding of hydraulics, pneumatics, electrics, and the ability to read drawings;
  • Ability to give technical direction and product training;
  • You must be willing to travel, which could include up to 150 days with customers;
  • Experience of engaging with customers in a pressurized environment;
  • You should be able to read and understand electrical/mechanical/hydraulic/pneumatic drawings and diagrams;
  • Ability to document your work;
  • Competent with MS Office, and able to upload and download specialist software;
  • Commercial awareness and an ability to communicate at all levels regarding technical matters;
  • Ability to prioritise tasks effectively, and to work under pressure.

Recruiting Company: Textron Specialized Vehicles

Primary Location: NO-03-Oslo

Job Function: Product Support

Schedule: Full-time

Job Level: Individual Contributor

Job Type: Standard

Shift: First Shift

Travel: Yes, 50 % of the Time

Job Posting: 10/22/2024, 10:19:57 PM

Job Number: 328388

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