
Technical Support Professional
13 hours ago
Role Summary:
We have an exciting opportunity for a Technical Support Professional to join our team in Norway. As a key member of our technical support team, you will be responsible for providing technical assistance and maintenance services to our customers in the region.
About the Job:
This is a challenging and rewarding role that requires strong technical skills, excellent communication abilities, and a customer-focused approach. You will work closely with our customers to resolve technical issues, provide training and support, and ensure that their equipment is operating efficiently and effectively.
Key Responsibilities:
- Provide technical support and maintenance services to customers.
- Assist customers in troubleshooting and resolving technical issues.
- Collaborate with our global product teams to identify and address technical issues.
- Develop and maintain strong relationships with our customers to ensure high levels of satisfaction.
- Contribute to the development of training materials and technical guides to support our customers.
- Maintain up-to-date knowledge of our products and technologies to ensure accurate and effective support.
Requirements:
- Bachelor's degree in electronics, biotechnology, medical devices, or engineering.
- Proven experience in servicing analytical equipment or equivalent technical experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively as part of a team.
- Valid driving license and willingness to travel frequently.
- Fluency in English (written and verbal).
What We Offer:
- Competitive salary and performance-based bonus.
- Opportunities for professional growth and development within a leading global organization.
- Comprehensive benefits package including private health insurance and flexible wellbeing benefits.
- Chance to contribute to a dynamic and innovative environment.
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