Technical Support Professional

13 hours ago


Oslo, Oslo County, Norway TN Norway Full time

Role Summary:

We have an exciting opportunity for a Technical Support Professional to join our team in Norway. As a key member of our technical support team, you will be responsible for providing technical assistance and maintenance services to our customers in the region.

About the Job:

This is a challenging and rewarding role that requires strong technical skills, excellent communication abilities, and a customer-focused approach. You will work closely with our customers to resolve technical issues, provide training and support, and ensure that their equipment is operating efficiently and effectively.

Key Responsibilities:

  • Provide technical support and maintenance services to customers.
  • Assist customers in troubleshooting and resolving technical issues.
  • Collaborate with our global product teams to identify and address technical issues.
  • Develop and maintain strong relationships with our customers to ensure high levels of satisfaction.
  • Contribute to the development of training materials and technical guides to support our customers.
  • Maintain up-to-date knowledge of our products and technologies to ensure accurate and effective support.

Requirements:

  • Bachelor's degree in electronics, biotechnology, medical devices, or engineering.
  • Proven experience in servicing analytical equipment or equivalent technical experience.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively as part of a team.
  • Valid driving license and willingness to travel frequently.
  • Fluency in English (written and verbal).

What We Offer:

  • Competitive salary and performance-based bonus.
  • Opportunities for professional growth and development within a leading global organization.
  • Comprehensive benefits package including private health insurance and flexible wellbeing benefits.
  • Chance to contribute to a dynamic and innovative environment.


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