
Digital Data Insights Strategist
3 days ago
Company Overview:
Fortum is a leading Nordic energy company that aims to power a world where people, businesses, and nature thrive together. With a focus on clean energy production and decarbonization, we strive to create a sustainable future for our customers and the environment.
Job Description:
We are seeking an experienced Digital Offering Insights Lead to join our team. In this pivotal role, you will be responsible for owning data insights, facilitating strategic planning, leading strategic projects, business case development, and supporting customer behavior data to drive customer-centric service and product development.
You will also deliver competitor insights and benchmarks to inform our strategic decisions. Your strong presentation skills and ability to translate complex data into actionable insights will be critical in guiding our digital offerings forward.
- Ensure data accuracy and accessibility for stakeholders at all levels.
- Lead your own strategic projects as well as contributing with analytical aspects of other strategy development processes, providing data-driven insights and recommendations to support the development of business strategies and objectives as well as business case development.
- Analyze customer data to uncover patterns, trends, and opportunities. Provide actionable insights to product teams to enhance customer-centric development and improve user experiences.
- Conduct competitive analysis and benchmarking studies to understand market positioning. Provide insights into industry trends and competitor strategies to inform our product development and marketing efforts.
- Work closely with internal teams—including marketing, product development, customer service, and business units—to align analytical efforts with business objectives. Promote open communication and knowledge sharing across the organization.
- Prepare and deliver compelling presentations and reports to senior management and other stakeholders. Translate complex data and analysis into clear, actionable insights and recommendations.
- Implement best practices and innovative solutions to enhance analytical capabilities within the organization.
- Champion a culture of data-driven decision making, customer centricity, continuous improvement, and cross functional collaboration. Be a part of the Digital Consumer Offering Leadership Team.
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