
Customer Experience Manager
17 hours ago
We're driven by responsible and progressive values that have guided us since the beginning. Our creativity, diverse communities and design technology fuel our innovative spirit.
We aim to encourage self-confidence and self-expression through inspiring initiatives. Learn more about us here.
Sales Advisor Role
You'll embody the heart of our brand, delivering exceptional customer experiences. From greetings to checkout, fitting rooms and shop floor, you'll be the key to a memorable shopping journey.
Your tasks will include managing deliveries, restocking and merchandising the latest products. You'll create a welcoming atmosphere showcasing the best of our brand, guiding customers with genuine assistance and proactive service.
Required Skills and Qualifications
• Genuine interest in understanding customers' needs and exceeding expectations
• Proactive approach to providing outstanding customer experiences
• Curiosity to improve processes and routines, taking action when necessary
• Effective communication and listening skills
• Honest and authentic interaction style
• Passion for fashion and staying up-to-date with trends
• Positive attitude, open-mindedness and excellent interpersonal skills
• Willingness to learn and adapt to new situations
• Collaborative mindset, supporting colleagues and fostering a positive team environment
Additional Benefits
We offer attractive benefits and extensive development opportunities worldwide. All employees receive a 25% staff discount, usable across H&M Group brands in stores and online. The H&M Incentive Program – HIP rewards employees for their contributions.
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