Customer Support Associate

6 days ago


Bergen, Vestland, Norway AVA of Norway Full time

At AVA of Norway, we're seeking a motivated and customer-focused individual to join our team as a Customer Support Associate. As a key member of our customer service department, you will play a vital role in ensuring our customers receive exceptional support and service.

We're looking for someone who is enthusiastic, solution-oriented, and possesses excellent communication skills. If you enjoy helping others and are passionate about delivering outstanding customer experiences, we'd love to hear from you

About the Position:

  • Type of position: Part-time (30-40% opportunity)
  • Working days: Flexible, with the possibility of remote work up to 2 days a week
  • Requirement: Good English and French language skills; Norwegian is an advantage

Your Key Responsibilities:

  1. Respond to inquiries from both dealers and private customers
  2. Provide advice and guidance to resolve customers' challenges
  3. Contribute to maintaining high customer satisfaction
  4. Order handling and management
  5. Projects and improvements to enhance customer experience

You'll be a great fit for this role if you have:

  • Experience in similar work (an advantage)
  • Excellent communication skills and a passion for talking to people
  • Service-minded and solution-oriented approach

We Offer:

  • A flexible work schedule to suit your needs
  • The opportunity to work from home part-time
  • A supportive and pleasant work environment
  • An office location in the heart of Bergen city center


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