Frontline Support Specialist

4 days ago


Bergen, Vestland, Norway TN Norway Full time
Job Summary
We are looking for a skilled Call Centre Representative to join our team in Bergen, Norway. As a Customer Service Representative, you will be responsible for handling customer inquiries via phone and working to resolve issues related to Verisure's products and services. This role requires excellent communication skills, problem-solving abilities, and a passion for delivering exceptional customer experiences.

About the Job
The ideal candidate will have a strong background in customer service, with experience in handling customer inquiries and resolving issues. They will also possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced call centre environment. Additionally, they will have a positive attitude, be adaptable, and thrive in a dynamic work environment.

Key Responsibilities
- Handle customer inquiries via phone and respond to queries related to Verisure's products and services
- Work to resolve issues and answer questions related to technical guidance, billing, and app support
- Build good relationships with customers and colleagues
- Collaborate with internal teams to ensure seamless customer experiences

Requirements
- Good communication skills in Norwegian and English, both written and spoken
- Experience in customer service or similar work is preferred
- Ability to solve problems, handle conflicts, and build good relationships

About the Employer
Foundever is a global leader in customer experience (CX) management, with employees around the world. We are the team behind the best experiences for many of the world's leading brands. In Bergen, we are assigned to Verisure and have many engaged and skilled employees who work daily to create the best customer experiences. Efficiency and customer satisfaction are values we cherish. We are a very social and inclusive group that works to perform but also has fun while doing it.

We Offer
- Thorough training and introduction to our alarm systems and programs
- Fixed salary and opportunities for commission
- A social and pleasant working environment
- Canteen arrangement
- Gym
- Bright and nice premises with a central location in Fyllingsdalen
- Good development opportunities in a large international company

Other Information
- Rotating shifts between 8 AM - 6 PM
- Temporary position with the possibility of extension

  • Bergen, Vestland, Norway TN Norway Full time

    Job DescriptionWe are seeking a Frontline Support Specialist to join our team in Bergen, Norway. As a key member of our customer experience department, you will be responsible for handling customer inquiries via phone and working to resolve issues related to Verisure's products and services. This role requires excellent communication skills, problem-solving...

  • IT Support Specialist

    20 hours ago


    Bergen, Vestland, Norway Toptemp Full time

    About ABBWe are a leading supplier of solutions for increased productivity and energy efficiency. Our Industrial Automation division provides safety and automation systems, IT solutions, drives and electrical systems, telecommunication systems, and instrumentation to both onshore and offshore installations.Our services cater to a wide variety of industries...


  • Bergen, Vestland, Norway StormGeo Company Full time

    About the Role:The Executive Assistant will provide high-level administrative support to the CEO and the executive team, managing schedules, coordinating meetings, handling correspondence, and ensuring efficient workflow. This role requires discretion, strong communication skills, and the ability to anticipate needs in a fast-paced environment.This position...


  • Bergen, Vestland, Norway Previan Technologies, Inc. Full time

    About Previan Technologies, Inc.Previan Technologies, Inc. is a leading provider of diagnostic inspection solutions and integrity assessment services for the energy sector. The company strategically applies its inspection technologies to detect and diagnose various types of threats across diverse classes of assets.By providing predictive insights driven by...


  • Bergen, Vestland, Norway TN Norway Full time

    We are seeking a talented individual to join our Nordic Paypal Customer Solutions team in Crete. As a member of our team, you will have the opportunity to work with a multinational company that fosters diversity and offers equal opportunities to all.About the RoleThis role involves providing exceptional customer support to customers via phone, email, video,...


  • Bergen, Vestland, Norway Kinly Full time

    Kinly, a leading provider of collaboration technology and video conferencing solutions, seeks an experienced Technical Collaboration Solutions Specialist to join their Bergen office.The successful candidate will have senior experience in designing and implementing AV solutions, with a strong understanding of technology and business acumen. Security clearance...


  • Bergen, Vestland, Norway EG AS Full time

    About EG A/SAt EG A/S, we develop software for our customers to focus on their profession. Our industry-specific software is built by peers from the industry and backed by the scale of EG for stability, innovation, and security.Job DescriptionWe are seeking a driven and experienced System Specialist to join our Application Operations Team (AOT). The...


  • Bergen, Vestland, Norway Siemens Healthineers Full time

    At Siemens Healthineers, we are pioneers in healthcare innovation, dedicated to improving lives worldwide. We are seeking a highly skilled Medical Equipment Specialist to join our team and contribute to the maintenance and support of our advanced Proton Therapy Systems.About the RoleThis exciting opportunity involves servicing and maintaining complex medical...


  • Bergen, Vestland, Norway PT Coordinator Co,.Ltd Full time

    This is a part-time remote role for a Technology Optimization Specialist at PT Coordinator Co., Ltd. The role involves managing and optimizing technology systems, troubleshooting technical issues, and implementing technological solutions to improve efficiency.Key responsibilities include:Managing and maintaining IT systems to ensure seamless...


  • Bergen, Vestland, Norway Previan Technologies, Inc. Full time

    About the RoleWe are looking for a highly experienced SAP FICO Specialist to join our team in Dublin. The successful candidate will have a deep understanding of SAP Finance and Controlling modules, with experience in optimizing financial processes and ensuring seamless financial reporting.Key ResponsibilitiesDevelop and implement financial process...


  • Bergen, Vestland, Norway Kinly's Global Services Full time

    **Key Responsibilities:**The Collaboration Technology Specialist will be responsible for:Designing and implementing advanced collaboration solutions.Providing technical support and guidance to clients.Conducting site visits and preparing detailed reports.Presenting solution proposals to clients.The ideal candidate will possess:Extensive experience in...


  • Bergen, Vestland, Norway INNOVASEA AS Full time

    Aquaculture Intelligence SpecialistDrive client success in aquaculture by executing our Customer Success strategy, building strong customer relationships, and identifying sales opportunities.We are working proactively to ensure high data integrity and success with our products. Collaborate with our sales, technical, marketing, and development teams to help...


  • Bergen, Vestland, Norway IKM Consultants AS Full time

    About the RoleThis is an exciting opportunity for an experienced Offshore Electrical Discipline Specialist to join our team at IKM Consultants AS. As a key member of our project delivery team, you will be responsible for ensuring the successful execution of electrical discipline projects.Main Responsibilities:Safeguard the electrical discipline and scope of...


  • Bergen, Vestland, Norway TN Norway Full time

    Miele, a leading manufacturer of premium domestic appliances, is seeking a skilled and motivated individual to join their Customer Service team in Hellas. As a key member of this team, you will be responsible for addressing customer inquiries and resolving issues related to our products.Job Description:Communicate with customers via various channels (email,...


  • Bergen, Vestland, Norway Tietoevry Full time

    We are seeking a Technical Solutions Specialist to join our team at Tietoevry. In this role, you will be responsible for designing and implementing technical solutions that meet the needs of our customers.The ideal candidate will have a minimum of three years of experience in Java application development and a solid understanding of SQL concepts. Experience...


  • Bergen, Vestland, Norway Odfjell SE Full time

    What You'll DoThe Accounting Assistant will be responsible for maintaining the company's financial systems, including reconciliations, coding entries, and monitoring invoices. The successful candidate will also collaborate with colleagues to ensure accurate and timely financial reporting.Key TasksMaintain and handle all invoices received from suppliers and...


  • Bergen, Vestland, Norway TechnipFMC Full time

    At TechnipFMC, we're driving real change in the energy industry by harnessing innovation and global collaboration. We're committed to building a sustainable future through relentless effort and creativity – and we want you to be part of it.Job Purpose: Do you have experience in quality control and assurance within the subsea business? Would you like to...


  • Bergen, Vestland, Norway Previan Technologies, Inc. Full time

    About Previan Technologies, Inc.Previan Technologies, Inc. is a fast-growing industrial technology group focused on advanced diagnostic technologies to monitor infrastructure health. The company serves asset owners, large engineering firms, and service companies globally in markets such as Aerospace, Civil Infrastructures, Energy, Mining, Power Generation,...


  • Bergen, Vestland, Norway Previan Technologies, Inc. Full time

    About the RoleWe are looking for a highly experienced SAP FICO Specialist to join our team in Dublin. The successful candidate will have a deep understanding of SAP Finance and Controlling modules, with experience in optimizing financial processes and ensuring seamless financial reporting.Key ResponsibilitiesAnalyze and design SAP FI/CO configurations to...


  • Bergen, Vestland, Norway PT Coordinator Co,.Ltd Full time

    We are looking for a highly skilled Technology Optimization Specialist to join our team at PT Coordinator Co., Ltd. As a key member of our IT department, you will be responsible for managing and optimizing our technology systems, ensuring they operate efficiently and effectively.Main duties include:Designing and implementing technological solutions to...