Technical Consultant
3 weeks ago
nShift is the leading global provider of cloud delivery management solutions (SaaS). We enable the frictionless shipment and return of almost one billion shipments across 190 countries each year.
We are headquartered in London and Oslo and have over 500 employees across offices in Sweden, Finland, Norway, Denmark, the United Kingdom, Poland, the Netherlands, Belgium, and Romania.
Our software is used by many of the world leading e-commerce, retail, manufacturing, and 3PL shippers due to having over 1000 carriers integrated into our platform.
As a global provider of cloud delivery management solutions, we are looking for a skilled Technical Consultant to help us shape the future of shipping.
Purpose of Role
We're passionate about making shipping easy by creating a community of connected customers, partners, and carriers on a single platform.
As a Technical Consultant, you will play a crucial role in delivering complex customer solutions, either as part of a team headed by a Project Manager or in an independent PM/consultant role on smaller customer engagements.
Main Responsibilities
- Technical Tasks: Ensure all project-related technical tasks are executed to the highest standards and make available for QA audits.
- POC: Prepare to serve as nShift's point of contact throughout the project lifecycle when required.
- Success criteria: Ensure all technical tasks have established success criteria, and that they are understood by all stakeholders.
- Documentation: Ensure project tasks assigned are managed through nShift's chosen project management tool, and that time and work are registered daily, and that documents are archived when produced/received.
- QA: Prepare solution proposals, proof of concept modeling for regular quality assurance reviews.
- Time adherence: Ensure all technical project tasks are executed in line with the budget assigned, where this is not possible, identify the reasons and initiate timely escalation to Project Board.
- Workshops: Where required, prepare and facilitate analysis workshops with the customer and gather finalized detail in a timely manner.
- Technical assistance: Be prepared to deliver technical work packages in any project.
- Other: Other relevant tasks as required by the business.
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