ServiceNow Technical Specialist

2 weeks ago

Oslo, Oslo County, Norway JSAN Full time

At JSAN Consulting, we provide technology consulting and staffing solutions throughout Europe, USA and APAC, and we pride ourselves on our highly professional and service-focused approach. Our unique value proposition of being better, faster and less expensive is compelling to our clients, most of whom regard us as a long-term partner helping them to achieve their business objectives.

Headquartered in Berlin, Germany, and with operations in four countries in Europe, providing recruitment services, technology consulting, software development, and outsourcing services.

The Role

We are seeking a highly skilled ServiceNow technical specialist to join our team. The successful candidate will be responsible for the technical specification and implementation of the ServiceNow integration.

  • ServiceNow Admin (CSA) or Certified Application Developer (CAD) certification is a must / CIS.
  • Good experience with ServiceNow.
  • Provide expertise on all technical questions related to development on of ServiceNow.
  • Develops the technical solutions, implements them, and performs the component integration tests.
  • Understand the business needs and the needs to standardize processes, and build this into the design.
  • Understand the large-scale thinking and approach needed for success of the project.
  • Expertise level understanding of ServiceNow required.
  • Expertise level programming skills Jelly, Glide, and JavaScript.
  • Digital transformation covering automation of processes and fulfilment, 3rd party integrations, and orchestration, implementation of ITSM / CSM / HRSD / ITBM / SecOps.
  • Custom applications development.
  • Building Service Catalog with Service Portal and fulfilment automation.
  • Integrating ServiceNow with cloud service providers' platforms.
  • Configure and customize ServiceNow platform in all of the following modules:
  • Service Catalog
  • Incident, Problem, Change, Release, and Knowledge.
  • Service Portal
  • SLM
  • CMDB
  • Configure and customize ServiceNow platform in at least one of complementary modules FSM/CSM/ServicePortal, etc.
  • Estimate workload, dependencies, and prioritize user stories for development across the team of developers.
  • Implement requirements into working code.
  • Integrate ServiceNow with other corporate applications via web services, mid-server, email, etc.
  • Prepare test cases, automate, and execute them.
  • Build responsive web applications.
  • Develop middleware API calls for mobile/web applications.
  • Develop server-side scripts in Apache/Jelly/ServiceNow proprietary.
  • Build flows.

Ideal Profile

  • You possess a Degree/Diploma in Computer Science, Engineering, or related field.
  • You have at least 4 years of experience, ideally within a Software Architect or Software Engineer role.
  • You have working knowledge of ServiceNow, CSA, CAD, CIS, itsm, ServiceNow Developer, ServiceNow Architect, and ServiceNow Consultant.
  • You are highly goal-driven and work well in fast-paced environments.
  • You are adaptable and thrive in changing environments.
  • You are a strong team player who can manage multiple stakeholders.

What's on Offer?

  • Work within a company with a solid track record of success.
  • Join a well-known brand within IT Services.
  • Excellent career development opportunities.

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