Product Owner

3 weeks ago


Oslo, Oslo County, Norway DNV Full time

Job Summary

We are seeking a highly skilled Product Owner to lead the delivery of ServiceNow projects, ensuring alignment with concurrent initiatives across other project teams within the Superior Customer Experience (SCE) Program at DNV Business Assurance.

Key Responsibilities

  • Lead the delivery of ServiceNow projects, ensuring alignment with concurrent initiatives across other project teams within the SCE Program.
  • Gather requirements, manage the product backlog, and validate DNV BUSINESS ASSURANCE BA's priorities and needs.
  • Support vision and roadmap development along with the program manager to be fulfilled by the development teams, ensuring alignment with business goals and strategic objectives.
  • Act as the primary contact between stakeholders and development teams to ensure clear communication and understanding.
  • Oversee the design and implementation of the ServiceNow Customer Service Management (CSM) module, ensuring it meets business requirements and industry standards.
  • Work with internal and external stakeholders, including consulting teams, to maximize product value.
  • Lead the continuous development, deployment, and maintenance of ServiceNow capabilities in CSM to improve customer service operations and overall customer satisfaction in line with the SCE Program vision.

Requirements

  • Bachelor's or master's degree in computer science, Information Systems, Business Administration, or related field.
  • ServiceNow Certified Implementation Specialist (CISCSM) certification.
  • Minimum of 3 years of experience as a Product Owner or similar role, focusing on ServiceNow and Customer Service Management.
  • Experience supporting Customer Service, Sales Support, Technical Support, or Contact Center units.
  • Proficiency with Agile/Scrum methodologies and tools.

Preferred Qualifications

  • Strong hands-on experience with ServiceNow, particularly in the Customer Service Management module.
  • Proficiency in managing workflows, business rules, UI policies, and other ServiceNow components.
  • Deep understanding of customer service processes and case management best practices.
  • Experience in implementing and optimizing customer service solutions.

What We Offer

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.



  • Oslo, Oslo County, Norway DNV Full time

    About the Role:DNV is seeking a skilled ServiceNow Product Owner to lead the delivery of ServiceNow projects, ensuring alignment with concurrent initiatives across other project teams within the Superior Customer Experience (SCE) Program.Main Responsibilities:Lead project delivery and ensure alignment with business objectives.Gather requirements, manage the...

  • Product Owner

    4 weeks ago


    Oslo, Oslo County, Norway DNV Full time

    Job Title: Product Owner - ServiceNow ExpertAt DNV, we are seeking a highly skilled Product Owner to lead the implementation and maintenance of our ServiceNow product. As a key member of our team, you will be responsible for ensuring the successful delivery of ServiceNow projects, collaborating with stakeholders, and achieving the objectives of the work...

  • Product Owner

    2 weeks ago


    Oslo, Oslo County, Norway DNV Full time

    Job Summary:To ensure the successful implementation and maintenance of the ServiceNow product at DNV Business Assurance, the Product Owner will collaborate with relevant stakeholders and achieve the objectives of the work pack.Main Responsibilities:• Project Delivery Ownership: Lead the delivery of ServiceNow projects, ensuring alignment with concurrent...


  • Oslo, Oslo County, Norway DNV Full time

    About the RoleWe are seeking an experienced Product Owner to lead our ServiceNow implementation and maintenance, ensuring alignment with business objectives. This role requires strong collaboration skills and a deep understanding of customer service processes.

  • Product Manager

    3 weeks ago


    Oslo, Oslo County, Norway Euronext Full time

    Product Owner Job DescriptionCreate and manage product roadmaps in line with business priorities to achieve maximum value for our customers and stakeholders.Main Responsibilities:Develop and oversee product development, ensuring alignment with the company's goals and objectives.Lead business case development and go-to-market strategies for products,...


  • Oslo, Oslo County, Norway SuperOffice Full time

    We are seeking an experienced and visionary Product Manager to lead the development of our marketing automation solution. In this pivotal role, you will shape the future of our marketing product portfolio, enabling businesses to automate their marketing efforts, enhance customer engagement, and achieve measurable results.Your role will involve driving the...


  • Oslo, Oslo County, Norway SuperOffice Full time

    Join Our Team as a Product Manager for Digital MarketingWe are seeking an experienced and visionary Product Manager to lead the development of our marketing automation solution. As a key member of our team, you will shape the future of our marketing product portfolio, enabling businesses to automate their marketing efforts, enhance customer engagement, and...

  • Product Manager

    4 weeks ago


    Oslo, Oslo County, Norway Euronext Full time

    Job Description:Product Owner - EuronextKey Responsibilities:Manage existing product groups and develop new ones in line with the company roadmap to achieve business priorities.Oversee the development of new products and/or services for specific business areas in close cooperation with internal project teams, finance, regulation, surveillance, and other key...


  • Oslo, Oslo County, Norway Nordea Bank Full time

    About this OpportunityWelcome to Encryption and Key Management in Technology CTO/ Identity, Security & Network Engineering. We add value by providing our customers with reliable, scalable and cost-efficient infrastructure for encryption and key management services.Key ResponsibilitiesDevelop and maintain long-standing relationships with suppliers, govern and...


  • Oslo, Oslo County, Norway DNV Full time

    Job DescriptionWe are seeking a highly skilled ServiceNow Customer Service Management Lead to join our team at DNV Business Assurance.About the RoleThis is an exciting opportunity for a seasoned Product Owner to lead the delivery of ServiceNow projects, ensuring alignment with concurrent initiatives across other project teams within the Superior Customer...


  • Oslo, Oslo County, Norway Riverty Full time

    Riverty is seeking a Data Science Lead to drive innovation in credit risk managementThe successful candidate will lead a team of data scientists and machine learning engineers in developing innovative data products and ML models, particularly in the credit risk domain.Key Responsibilities:Act as the product owner for the "Risk Data Science" cross-functional...


  • Oslo, Oslo County, Norway Nordea Bank Full time

    About Nordea BankNordea Bank is a leading financial institution in the Nordic region, with a strong commitment to innovation and customer satisfaction.Salary Range: €65,000 - €90,000 per yearJob DescriptionWe are seeking an experienced Digital Experience Strategist to join our team in Group Marketing & Channels. As a key member of our Intra & Nordea.com...


  • Oslo, Oslo County, Norway Hill's Pet Nutrition Full time

    Job Title: Veterinary Affairs SpecialistHill's Pet Nutrition is seeking a highly skilled Veterinary Affairs Specialist to join our team. As a key member of our commercial team, you will be responsible for driving veterinary nutrition growth through relationship building and influence of veterinary specialists, key thought leaders, healthcare teams, and...


  • Oslo, Oslo County, Norway Nordea Bank Full time

    Job DescriptionJob ID: 26518Nordea Bank is seeking a motivated and ambitious customer relationship manager to join our team.We are a specialist department that covers financing of commercial properties with a focus on office, logistics, hotel, and retail segments. Our customers are primarily medium-sized and large property owners in the Østlands region. Our...

  • Data Science Lead

    1 month ago


    Oslo, Oslo County, Norway Riverty Full time

    About the RoleWe are seeking a highly skilled Data Science Lead to join our team at Riverty. As a key member of our data science organization, you will be responsible for leading a team of data scientists and machine learning engineers in developing innovative data products and ML models, particularly in the credit risk domain.Key ResponsibilitiesLead a team...


  • Oslo, Oslo County, Norway TGS Full time

    Software Engineering Manager at TGSTGS is a leading provider of scientific data and intelligence to companies in the energy sector. We are seeking a highly skilled Software Engineering Manager to join our team and play a pivotal role in launching and enhancing our SaaS solutions.About the RoleAs a Software Engineering Manager at TGS, you will be responsible...


  • Oslo, Oslo County, Norway Nordea Bank Full time

    We are seeking an experienced Digital Experience Strategist to join our team in Group Marketing & Channels, responsible for the product development and website management of Nordea's corporate website, Nordea.com, and Nordea's intranet.The ideal candidate will have a strong background in User Experience (UX) research and design, as well as business...


  • Oslo, Oslo County, Norway Riverty Full time

    Riverty is a leading company in the financial industry, specializing in Buy-Now-Pay-Later services.We offer an estimated annual salary of $140,000 for this position, commensurate with experience and qualifications.About UsWe are dedicated to providing innovative risk management solutions through cutting-edge Artificial Intelligence and Machine Learning...


  • Oslo, Oslo County, Norway DNV Full time

    At DNV, we are seeking a skilled professional to fill the role of ServiceNow Customer Service Management Lead. This position is responsible for ensuring the successful implementation and maintenance of the ServiceNow product to meet our needs.Key Responsibilities:Lead the delivery of ServiceNow projects, ensuring alignment with concurrent initiatives across...

  • Scrum Master

    2 weeks ago


    Oslo, Oslo County, Norway Nordea Bank Full time

    About the RoleWe are seeking an experienced Scrum Master to lead our IT Security team in developing and maintaining high-quality IAM solutions. As a Scrum Master, you will play a key role in coordinating team meetings, sprint planning, and retrospectives, ensuring effective collaboration and communication.ResponsibilitiesPlan and facilitate team meetings,...