Technical Services Specialist
3 weeks ago
About the Role:
We are looking for a passionate and agile individual to join our Digital Health Solutions team as a Technical Services Specialist.
Your Responsibilities:
As a Technical Services Specialist, you will be responsible for:
- Product installation and implementation for new customers
- Technical support for our existing customers
- Education and training of customers
- Assisting with pre-sales activities
- Ensuring good customer relationship development
- Phone support between 08.00-16.00 (running schedule, divided between you and your colleagues)
- Main product: T-DOC - our sterile supply management software
About You:
We are looking for a team player who is comfortable working in a structured manner and has a passion for delivering excellent customer service. You should have relevant experience as a technical IT supporter or application specialist from another software product or similar experience. You should be fluent in Norwegian and English, as you will be collaborating with Nordic teams.
What We Offer:
As a Technical Services Specialist, you will join a dynamic and international team that is passionate about making life-saving technology accessible for more people. You will have the opportunity to develop both personally and professionally, working with a variety of exciting projects and collaborating with colleagues from different backgrounds.
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