Highly Skilled Technical Support Specialist

5 hours ago


Oslo, Oslo County, Norway ExcelRedstone Full time
Company Overview

At ONNEC Group, we are a leading independent technology partner and global integrator with over 30 years of experience. We have a team of 800+ global experts specializing in providing end-to-end connectivity solutions that propel organizations forward.

Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team in Norway. As a Technical Support Specialist, you will be responsible for delivering high-quality technical support services to meet the demands of our customers. This is a highly visible role that requires commitment to providing exceptional service.

Key Responsibilities:
  • Installation of equipment racks within technology rooms
  • Racking and un-racking of Servers and other Network hardware equipment
  • Installation of power distribution units within equipment racks
  • Movement of equipment within site locations including stores
  • Dismantling of equipment within technology rooms
  • Dismantling of power distribution units within equipment racks
  • Removal of redundant infrastructure from technology rooms and workspaces
  • Audit and document desktop configuration for existing and proposed user locations
  • Relocation and installation of desktop equipment
  • Configuration and installation of telephone handsets
  • Connection of network patching to servers and other equipment within racks
  • Labelling of hardware
  • Interface with Corporate Real Estate on mechanical and electrical provisioning
RequirementsEssential:
  • Experience working in IT environments
  • Experience in ICT Hardware Break Fix, Moves Adds and Changes environment
  • Knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre)
  • Good MS Office Suite experience
  • Self-starter, organized, detailed-oriented and ability to work independently as well as part of a team
  • Prioritization skills and multitasking ability
Preferred but not Essential:
  • Previous training / qualifications within Information Technology field
  • Practical experience of Intelligent Infrastructure Management
About Us

We offer a competitive salary of €55,000 per year, commensurate with experience, plus benefits package.

Location

This role is based in Oslo, Norway, with potential for travel between sites.



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