Norwegian Language Customer Support Specialist

4 weeks ago


Oslo, Oslo County, Norway DailyStaffWorks Germany Full time
Customer Support Specialist - Norwegian

We are seeking a highly skilled and customer-focused Norwegian-speaking customer support specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance to customers, addressing their inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Provide top-notch customer support through phone and email, addressing various customer needs and concerns
  • Offer accurate and complete information while adhering to company procedures and protocols
  • Develop positive relationships with customers by providing courteous and professional communication
  • Meet service quality standards, compliance regulations, and performance targets
  • Ensure customers have a smooth experience that upholds the company's values and standards
  • Work closely with management to offer feedback for process improvement and continuous learning
Requirements:
  • Fluent in Norwegian with strong English skills (minimum B2 level)
  • Prior customer service experience is beneficial but not mandatory
  • Basic computer proficiency and multitasking capabilities
  • A strong willingness to learn, adapt, and solve problems effectively
  • Excellent verbal communication and active listening skills
  • Ability to build strong relationships with customers and colleagues alike
What We Offer:
  • Comprehensive relocation package: We will cover all expenses from the moment you leave your home until you are settled into your first rental in Greece
  • Bonus: Earn rewards for hitting targets and delivering great results
  • Career growth opportunities: Advancement paths to roles such as Supervisor, Quality Analyst, Senior CSR, or Trainer
  • Health insurance: Full coverage for peace of mind
  • Relocation support: Assistance with finding housing, setting up a bank account, and completing necessary paperwork for your new life in Greece

We welcome applications from people of all genders, backgrounds, and origins. Although the masculine form is used in this job posting for readability reasons, all genders are equally welcome.



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