Customer Support Representative
2 weeks ago
Are you looking for a chance to advance your career in a leading international tech company?
We are seeking a highly skilled Customer Support Representative to join our team in Greece. In this role, you will be the voice of the company, offering professional technical assistance to customers. You'll respond to inquiries about product features, troubleshoot issues, assist with purchases, and more.
As a Customer Support Representative, you will have the opportunity to work with a variety of customers and provide excellent verbal communication and active listening skills. You'll develop positive relationships by offering courteous and professional communication, meet service quality standards, compliance regulations, and performance targets, and ensure customers have a smooth experience that upholds the company's values.
- Offer exceptional customer support through phone and email, addressing various customer needs
- Provide accurate and complete information while adhering to company procedures
- Develop positive relationships by offering courteous and professional communication
- Meet service quality standards, compliance regulations, and performance targets
- Ensure customers have a smooth experience that upholds the company's values
- Work closely with management to offer feedback for process improvement
Requirements
We Need You- Fluent in Norwegian with strong English skills (minimum B2 level)
- Prior customer service experience is beneficial but not mandatory
- Basic computer proficiency and multitasking capabilities
- A strong willingness to learn, adapt, and solve problems effectively
- Excellent verbal communication and active listening skills
- Ability to build strong relationships with customers and colleagues alike
Benefits
This Is What We Offer:- Comprehensive relocation package: We will cover all expenses from the moment you leave your home until you are settled into your first rental in Greece
- Bonus: Earn rewards for hitting targets and delivering great results
- Career growth opportunities: Advancement paths to roles such as Supervisor, Quality Analyst, Senior CSR, or Trainer
- Health insurance: Full coverage for peace of mind
- Relocation support: Assistance with finding housing, setting up a bank account, and completing necessary paperwork for your new life in Greece
We welcome applications from people of all genders, backgrounds, and origins. Although the masculine form is used in this job posting for readability reasons, all genders are equally welcome.
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