Norwegian Speaking Technical Support Representative in Greece

3 weeks ago


Oslo, Oslo County, Norway Patrique Mercier Recruitment Full time

Patrique Mercier Recruitment is seeking a skilled Norwegian Speaking Technical Support Representative to join our team in Greece. This exciting opportunity is perfect for individuals who have a passion for technology and a strong desire to assist customers.

In this role, you will provide expert technical support to Norwegian-speaking customers, helping them troubleshoot and resolve various technical issues. Your role will be crucial in ensuring customers have a seamless experience with products and services.

Responsibilities:

  • Deliver high-quality technical support to Norwegian-speaking customers via phone, email, and chat.
  • Troubleshoot and resolve technical issues related to hardware, software, and network functions.
  • Document customer inquiries and solutions to maintain comprehensive support records.
  • Collaborate effectively with team members to improve service quality and customer satisfaction.
  • Stay informed about product offerings, services, and internal policies for accurate support.
  • Follow established guidelines to ensure compliance with quality standards in customer interactions.

Requirements:

  • Fluency in Norwegian and English, both written and spoken.
  • Experience in technical support or customer service is advantageous.
  • Strong analytical and problem-solving abilities.
  • Excellent communication skills, both verbal and written.
  • Able to thrive in a fast-paced environment and prioritize tasks effectively.
  • Meticulous attention to detail and dedication to customer satisfaction.
  • Basic understanding of software, hardware, and networking concepts.
  • Proficient in using various computer systems and applications.
  • Willingness to relocate and work in Greece.
  • Valid European Passport or ID.

Benefits:

  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Training & Development
  • Performance Bonus


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