Norwegian Speaking Customer Service Expert

3 weeks ago


Oslo, Oslo County, Norway Patrique Mercier Recruitment Full time

Patrique Mercier Recruitment is seeking a skilled Norwegian Speaking Customer Service Representative to provide exceptional support to our Norwegian-speaking customers.

This role involves responding to customer inquiries through phone, email, and chat in Norwegian and English, providing accurate information about products and services, and effectively resolving customer complaints in a professional manner.

Key Responsibilities
  • Respond to customer inquiries in Norwegian and English
  • Provide accurate product information and assist with order placements
  • Resolve customer complaints professionally
  • Document customer interactions accurately
  • Collaborate with other departments to enhance the customer experience
  • Stay updated on product information and company policies

Requirements

  • Fluency in Norwegian and English
  • Prior customer service experience is advantageous
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities and a proactive approach
  • Able to manage multiple inquiries and prioritize effectively
  • Detail-oriented with a commitment to delivering exceptional service
  • Proficient in using computer systems and customer service software

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package


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