Customer Service Representative, Norwegian Language Expert

1 month ago


Oslo, Oslo County, Norway JL Talent Partners Full time
Customer Service Advisor, Norwegian Speaker

We are seeking a highly skilled and customer-focused Norwegian speaking Customer Service Advisor to join our team in Greece.

Key Responsibilities:

  • Provide exceptional customer support via phone and email, resolving a range of customer inquiries and issues.
  • Utilize company procedures to provide accurate and complete information to customers.
  • Take ownership of customer queries, ensuring timely resolution and response.
  • Build strong relationships with customers, providing courteous, friendly, and professional service.
  • Meet and exceed customer service quality goals, compliance regulations, and productivity targets.
  • Contribute to creating an amazing customer experience that customers value and we are proud of.
  • Collaborate with management to follow direction and provide feedback.

What We Offer:

  • Flexible work-from-home option.
  • Comprehensive health coverage and private health care.
  • Attractive salary package with performance-based bonuses.
  • Relocation support package.

Requirements:

  • Native Norwegian language proficiency.
  • English language proficiency at B2 level.
  • Ability to resolve customer concerns and create a seamless customer experience.
  • Self-sufficiency and confidence in troubleshooting basic technical issues related to connectivity, systems, and devices.
  • Ability to guide customers through complex procedures from start to finish.
  • EU citizenship or Greek residence card.

Don't miss this opportunity to join our team and contribute to delivering exceptional customer experiences.



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