Customer Service Representative, Norwegian Language Expert
1 month ago
We are seeking a highly skilled and customer-focused Norwegian speaking Customer Service Advisor to join our team in Greece.
Key Responsibilities:
- Provide exceptional customer support via phone and email, resolving a range of customer inquiries and issues.
- Utilize company procedures to provide accurate and complete information to customers.
- Take ownership of customer queries, ensuring timely resolution and response.
- Build strong relationships with customers, providing courteous, friendly, and professional service.
- Meet and exceed customer service quality goals, compliance regulations, and productivity targets.
- Contribute to creating an amazing customer experience that customers value and we are proud of.
- Collaborate with management to follow direction and provide feedback.
What We Offer:
- Flexible work-from-home option.
- Comprehensive health coverage and private health care.
- Attractive salary package with performance-based bonuses.
- Relocation support package.
Requirements:
- Native Norwegian language proficiency.
- English language proficiency at B2 level.
- Ability to resolve customer concerns and create a seamless customer experience.
- Self-sufficiency and confidence in troubleshooting basic technical issues related to connectivity, systems, and devices.
- Ability to guide customers through complex procedures from start to finish.
- EU citizenship or Greek residence card.
Don't miss this opportunity to join our team and contribute to delivering exceptional customer experiences.
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