Service Account Representative
3 weeks ago
About This Opportunity
Getinge Norge AS is seeking a highly skilled Service Account Representative to join our team. As a key member of our Service Team, you will be responsible for delivering and closing after-sales agreements with our customers in Norway.
Key Responsibilities
- Grow Getinge's contract share of installed base in Norway by actively identifying new opportunities in the market.
- Create service quotes and agreements based on customer needs in Norway.
- Ensure new and existing agreements are profitable.
- Regularly follow up with customers and invite other Getinge functions as needed.
- Support product sales teams with installation and after-sales prices in equipment tenders.
- Meet defined KPIs, including sales of agreements, equipment under contract, contract profitability, customer visits, and more.
- Ensure all documents and tasks are performed to a high quality standard and in accordance with Getinge's Quality Management System (QMS).
- Maintain a good and long-term dialogue with customers and represent Getinge in a professional manner.
- Collaborate effectively with internal stakeholders.
Requirements
- Knowledge and experience in sales, preferably in the medical device industry.
- Proven ability to build long-term relationships with customers at various hierarchy levels.
- Technical understanding, preferably within medical devices and service departments.
- Experience in after-sales and service business.
- Bachelor's degree or higher in engineering or a related field.
- Fluency in Norwegian and English, both spoken and written.
Why Join Getinge Norge AS
Getinge Norge AS offers a safe and informal work environment, where teamwork and collaboration are highly valued. We prioritize employee development and provide opportunities for learning and growth. Our competitive compensation and benefits package includes wellness allowances, generous family benefits, and joint company activities to support your well-being and goals.
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