Strategic Account Director

2 weeks ago

Oslo, Oslo County, Norway PRAGMATIKE Full time
Job Description:

We are seeking a highly skilled Strategic Account Manager to join our team at Pragmatike.

  • Location: Fully remote, EU timezone (CET +/- 2 hours)
  • Start date: ASAP
  • Languages: English is mandatory;

Responsibilities:

  • Develop and implement a strategic business plan outlining tactical approaches to achieve targets in the assigned sales region.
  • Create and maintain a robust year-round sales pipeline using the CRM solution.
  • Contribute to the development and coordination of sales and marketing initiatives for assigned accounts.
  • Build relationships within designated accounts to promote business and deliver exceptional sales service. Collaborate with the EMEA Sales Manager to enhance sales, account penetration, and profitability.
  • Identify and engage key buyers and contacts within each account.
  • Prioritize sales efforts on high-potential, high-margin opportunities.
  • Understand and influence account requirements for solutions, ensuring they meet customer needs.
  • Utilize CRM to maintain accurate and up-to-date records of account, contact, opportunity, and quote data, while ensuring a solid understanding of the opportunity pipeline.
  • Provide forecasting through the CRM platform and opportunity pipeline (monthly, annually, and multi-year).
  • Work with sales management to establish performance goals aligned with account growth and profitability targets.
  • Foster relationships and communicate effectively across teams to stay informed about projects, understand offerings, and identify potential sales opportunities.
  • Ensure clients remain engaged and educated about products and services through workshops, lunch and learns, meetings, and trade events.
  • Communicate customer feedback back to the organization and assist in gathering and collating Voice of Customer data.
  • Actively participate in bids and proposals for named accounts, ensuring the effective transfer of relevant information.
  • Understand the customer's organizational structure, key decision-makers, reporting relationships, purchasing process, and the influence of individuals involved in the purchasing process.

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