Customer Service Representative
1 month ago
About JYSK
JYSK is a global furniture retailer with Scandinavian roots, making it easy for customers to furnish every room in their home and garden.
With over 3,000 stores and e-commerce platforms in 48 countries, JYSK always offers a great selection and competent service nearby, regardless of how customers want to shop.
Founder Lars Larsen opened his first store in Denmark in 1979. Today, JYSK employs over 100,000 colleagues.
JYSK is part of the family-owned Lars Larsen Group, with a combined turnover of DKK 39.1 billion in the 2020/21 financial year. JYSK's turnover was DKK 36.2 billion in the 2021/22 financial year.
Job Description
We are looking for a customer service and sales professional to join our team at JYSK's Customer Service Center in Oslo.
As a customer service and sales professional, you will be responsible for handling customer inquiries and sales through various channels, including phone, email, chat, and social media.
Requirements
- You have strong communication skills in Norwegian and English, both written and verbal.
- You are flexible, proactive, and goal-oriented.
- You thrive in a fast-paced environment, are a team player, and can handle multiple tasks simultaneously.
- You are structured, decisive, and take ownership of every customer interaction.
- You quickly acquire new knowledge and are able to stay up-to-date and relevant.
- You are comfortable working towards concrete goals, have a competitive spirit, and always think about the customer's needs.
- You are easy to work with and give yourself to the team to achieve the best possible results.
- You are robust and can handle challenging situations.
- You have an interest in and are motivated by sales.
What We Offer
- Job opportunities in a large international company with good development opportunities.
- Result-based bonus scheme.
- Option for remote work.
- Training room on site.
- Employee benefits in the form of personal discounts and an annual party with all JYSK employees.
- Modern and newly renovated premises.
- Canteen.
- Good introduction and training.
- An attractive workplace with positive and engaged colleagues who work together every day to achieve common goals.
- Strong brand.
- Parking facilities outside the building.
Our customer service center is open at the following times:
Monday to Thursday:
Friday:
Saturday:
You will work in a shift schedule that covers the entire opening hours.
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