International Operations and Customer Service Representative

4 hours ago


Oslo, Oslo County, Norway Indie campers Full time

About Indie Campers

We are a leading campervan marketplace that aims to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.

With over one million nights rented through our platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and the option to buy one of our vehicles available for sale.

Our challenges are both exciting and demanding, requiring top talent and motivation to be successfully pursued. We are growing our team and looking for individuals interested in pursuing this dream with us and joining our ever-developing journey.


The Role

We are seeking university students or recent graduates who are seeking genuine work experience, vocational placement, or an internship located in our Depot in Nannestad - Oslo.

As an International Operations and Customer Service Representative, you will represent our brand in person, providing our guests with world-class customer service when they start and finish their road trips. You will enjoy challenges, meeting new people, and fast-paced environments.


Job Responsibilities

Front-office activities:

  • You will provide exceptional customer service and sales support, handling check-ins and check-outs, registering guests, processing payments, explaining campervan functionalities, terms, and conditions, and upselling road trip extras.

Back-office activities:

  • You will handle operations, aligning reservations with available campervans, verifying and preparing campers and road trip extras and kits.
  • You will maintain quality control, ensuring the campervans are in top condition and identifying and acting on possible maintenance or repair needs.
  • You will support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.


Requirements and Qualifications

We are looking for individuals who meet the following criteria:

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
  • You are fluent in English, have a work permit, and a valid driver's license (mandatory).
  • You enjoy international environments and meeting new cultures.
  • You possess a natural talent for connecting with people and have a strong customer service orientation.
  • You have a problem-solving mindset and thrive in dynamic environments.


Benefits and Compensation

We offer competitive compensation, ranging from €25-€35 per hour, depending on location, country, and region. Additionally, you will receive online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics. Internships are compensated, and you may have opportunities for integration into Indie Campers after completing your internship.



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