Customer Support Lead
1 week ago
Are you a customer service professional with strong leadership skills looking to take your career to the next level? Do you have a passion for delivering exceptional customer experiences and leading high-performing teams? If so, we'd love to hear from you
About the RoleWe're seeking a Customer Support Lead to join our team at Wolt, a fast-growing tech company that's revolutionizing the way people order food and other essentials. As a Customer Support Lead, you'll be responsible for leading a team of support associates, providing guidance and coaching to ensure they're equipped to deliver exceptional customer experiences.
Key Responsibilities- Lead a team of support associates, providing guidance and coaching to ensure they're equipped to deliver exceptional customer experiences.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with other teams to ensure seamless customer experiences across all touchpoints.
- Monitor and analyze customer feedback, identifying areas for improvement and implementing changes as needed.
- Stay up-to-date with industry trends and best practices, applying this knowledge to continuously improve customer support processes.
- Leadership experience in a customer-facing role, preferably in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to build strong relationships with team members and customers.
- Ability to analyze complex customer issues and develop effective solutions.
- Experience with customer relationship management (CRM) software and other tools used in customer support.
- Fluency in Norwegian and English, with excellent written and verbal communication skills.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we'd love to hear from you
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Customer Support Lead
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Oslo, Oslo County, Norway Wolt Full timeJoin Wolt as a Customer Support LeadWe are seeking a highly skilled and experienced Customer Support Lead to join our Norwegian support team. As a key member of our customer support team, you will be responsible for leading a team of support associates and ensuring that our customers receive exceptional service.Key Responsibilities:Mentor and manage a team...
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Customer Support Team Lead
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Support Operations Lead
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Customer Support Specialist
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Oslo, Oslo County, Norway DailyStaffWorks Germany Full time{"h1": "Customer Support Representative", "p": "At DailyStaffWorks Germany, we're looking for a skilled Customer Support Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional technical assistance to customers, addressing their inquiries, and resolving issues in a timely and professional...
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Customer Support Specialist
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Customer Support Specialist
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Oslo, Oslo County, Norway JL Talent Partners Full timeWe are seeking a highly skilled Norwegian speaking Customer Service Advisor to join our client's team in Greece.Key Responsibilities:Provide exceptional customer support via phone and email, resolving a range of issues in a timely and professional manner.Utilize established procedures to provide accurate and complete information to customers.Take ownership...
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Customer Support Specialist
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Oslo, Oslo County, Norway JL Talent Partners Full timeWe are seeking a highly skilled Norwegian speaking Customer Service Advisor to join our client's team in Greece.Key Responsibilities:Provide exceptional customer support via phone and email, resolving a range of issues in a timely and professional manner.Utilize the right procedures to provide accurate, valid, and complete information to customers.Take...
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Customer Support Specialist
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Oslo, Oslo County, Norway JL Talent Partners Full timeWe are seeking a highly skilled Norwegian speaking Customer Service Advisor to join our client's team in Greece.Key Responsibilities:Provide exceptional customer support via phone and email, resolving a range of issues in a timely and professional manner.Utilize established procedures to provide accurate and complete information to customers.Take ownership...
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Customer Support Specialist
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Customer Support Specialist
2 weeks ago
Oslo, Oslo County, Norway JL Talent Partners Full timeWe are seeking a highly skilled Norwegian speaking Customer Service Advisor to join our client's team in Greece.Key Responsibilities:Provide exceptional customer support via phone and email, resolving a range of issues in a timely and professional manner.Utilize established procedures to provide accurate and complete information to customers.Take ownership...
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Customer Support Specialist
2 weeks ago
Oslo, Oslo County, Norway JL Talent Partners Full timeWe are seeking a highly skilled Norwegian speaking Customer Service Advisor to join our client's team in Greece.Key Responsibilities:Provide exceptional customer support via phone and email, resolving a range of issues in a timely and professional manner.Utilize established procedures to provide accurate and complete information to customers.Take ownership...
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Norwegian Customer Support Agent in Riga
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Norwegian Customer Support Agent in Riga
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Norwegian Customer Support Agent in Riga
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Oslo, Oslo County, Norway Cross Border Talents Full timeCustomer Support Agent for Norwegian SpeakersWe are seeking a highly motivated and customer-focused individual to join our team as a Norwegian Customer Support Agent in Riga. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may...