Technical Service Professional

2 weeks ago


Oslo, Oslo County, Norway Thermo Fisher Scientific Full time
Key Responsibilities
  • Attend customer laboratories for routine maintenance, repairs, installations, and service meetings as required.
  • Provide technical support to customers and colleagues, ensuring timely resolution of issues.
  • Complete service reports in CRM systems, guaranteeing accuracy and compliance with deadlines.
  • Update customer instruments with software and middleware upgrades, ensuring optimal performance.
  • Collaborate with global product teams to improve instrument reliability and quality.
  • Ensure adherence to quality and regulatory requirements, as well as company policies.
  • Participate in service and commercial meetings as required.
Requirements
  • Background in electronics, biotechnology, medical devices, or engineering.
  • Previous experience in servicing analytical equipment or equivalent technical experience.
  • Strong communication and customer-focused skills, with ability to build relationships.
  • Strong technical aptitude and problem-solving skills.
  • Flexibility to manage competing priorities and a can-do attitude.
  • Attention to detail and valid driving license.
  • Willingness to travel and fluency in English.


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