Customer Experience Specialist
4 weeks ago
We're seeking a highly skilled Customer Engagement Advisor to join our team at Polestar. As a key member of our Customer Engagement Center, you'll play a vital role in delivering exceptional customer experiences and ensuring seamless interactions across all departments.
Key Responsibilities- Resolve customer enquiries through emails, chats, and inbound calls
- Conduct outbound follow-up calls to ensure customer satisfaction
- Collaborate with team members to address customer concerns and provide solutions
- Fluent in Norwegian and English, both written and spoken
- Experience in a Customer Service profession
Polestar is a dynamic and international company with a diverse team. We're committed to creating an inclusive and supportive work environment where you can grow and develop your skills. As a Customer Engagement Advisor, you'll receive comprehensive training and support to ensure your success in this role.
We're an equal opportunities employer and welcome applications from candidates with diverse backgrounds and experiences. If you're passionate about delivering exceptional customer experiences and have a strong desire to make a difference, we'd love to hear from you.
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