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Customer Experience Specialist
2 months ago
About the Opportunity
We're seeking a Customer Experience Specialist to join our Customer Engagement Team and contribute to delivering exceptional customer experiences in the electric mobility industry. As a key member of the team, you'll be responsible for ensuring customer inquiries are resolved efficiently and effectively.
Main Responsibilities
- Handle customer inquiries received through various channels, including emails, chats, and inbound calls.
- Make outbound follow-up calls to ensure customer satisfaction and resolve any issues.
- Collaborate with colleagues across departments to provide seamless customer experiences.
Key Qualifications
- Business proficiency in Norwegian (minimum C1) and English, both written and spoken.
- Experience in a customer service profession.
About Polestar
Polestar is an international company with a diverse workforce and a strong commitment to innovation and progress. As a global organization, we strive to maintain a growth mindset and encourage all backgrounds and ages to apply. We offer a dynamic and accelerating environment where change and progress are constant.
