
Customer Experience Strategist
17 hours ago
Homerun B.V. is seeking a seasoned Customer Experience Strategist to spearhead our customer service department.
The ideal candidate will have a strong background in building high-performing customer service teams and a passion for delivering exceptional customer experiences.
About the role:
- Lead, mentor, and develop a team of customer service representatives to deliver outstanding customer support.
- Develop and implement customer-centric strategies to enhance customer satisfaction and loyalty.
- Monitor and analyze customer service metrics to identify areas for improvement and implement corrective actions.
- Handle escalated customer issues and complaints, ensuring timely and effective resolution.
- Collaborate with cross-functional teams to ensure a cohesive customer experience.
- Stay up-to-date with industry trends and best practices in customer service.
About you:
- Minimum 5 years of experience in a customer service leadership role, preferably in an e-commerce environment.
- Strong business acumen with experience building KPI dashboards and similar setups for customer service.
- Excellent leadership, communication, and interpersonal skills.
- Familiarity with customer service software and tools, such as CRM systems and call center tools.
- A deep understanding of customer needs and a commitment to delivering exceptional service.
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Customer Experience Strategist
4 days ago
Oslo, Oslo County, Norway Schibsted Full timeJob DescriptionAs a Customer Experience Strategist, you will be responsible for developing and implementing strategies to drive business growth and customer satisfaction. You will work closely with our cross-functional teams to identify and prioritize product development initiatives, ensuring that we meet the needs of our customers and stakeholders.Our...
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Business Growth Strategist
18 hours ago
Oslo, Oslo County, Norway Kustom AB Full timeWe are seeking a highly motivated and driven Business Growth Strategist to join our team at Kustom AB. As a Junior Business Developer, you will be responsible for acquiring new customers across a wide scope of potential B2B clients/merchants. This role is ideal for individuals with sales experience who are eager to make an impact in a dynamic environment.The...
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Revenue Operations Strategist
11 hours ago
Oslo, Oslo County, Norway TN Norway Full timeAbout the RoleWe are seeking an exceptional individual to join our team as a Revenue Operations Strategist in TN Norway. In this role, you will be responsible for driving revenue growth and operational excellence across multiple channels and international markets.You will work closely with Sales, Customer Success, Marketing, and Finance teams to develop and...
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Renewable Energy Strategist
6 days ago
Oslo, Oslo County, Norway Kyoto Group AS Full timeAbout the RoleWe are seeking a detail-oriented and strategic professional to join our team as a Renewable Energy Strategist. In this role, you will play a key part in analyzing and evaluating business opportunities in the energy market.As a Renewable Energy Strategist at Kyoto Group AS, your primary responsibilities will include developing business cases,...
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Digital Data Strategist
3 days ago
Oslo, Oslo County, Norway Cognizant Full time**Job Overview**Cognizant is a leading global professional services company that helps organizations build modern business capabilities, leveraging industry expertise, digital technology, and a unique multi-national delivery model.We are seeking a highly skilled Digital Data Strategist to join our team in Oslo. As a Digital Data Strategist, you will play a...
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Global Business Development Strategist
11 hours ago
Oslo, Oslo County, Norway TN Norway Full timeAbout UsTN Norway is a leading provider of AI trust services, dedicated to ensuring the integrity and reliability of artificial intelligence systems.We are seeking an experienced Global Business Development Strategist to join our team. As a key member of our leadership team, you will be responsible for driving business growth and developing strategic...
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Digital Transformation Strategist
4 days ago
Oslo, Oslo County, Norway Microsoft Full timeCompany OverviewAt Microsoft, we are committed to empowering every person and organization on the planet to achieve more. Our mission is built on a foundation of respect, integrity, and accountability, fostering a culture of inclusion where everyone can thrive.Job DescriptionWe are seeking an experienced Digital Transformation Strategist to join our team in...
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Customer Experience Specialist
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeAt H&M Group, we are committed to creating a unique and inspiring shopping experience for our customers. As a Customer Experience Specialist, you will play a key role in achieving this goal by delivering exceptional service and creating memorable experiences for our customers.The ideal candidate will have experience in customer service within fashion or...
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Customer Experience Specialist
18 hours ago
Oslo, Oslo County, Norway H&M group Full timeCompany OverviewWe are dedicated to encouraging self-confidence and self-expression through unique, inspiring, and creative initiatives. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas.Job RoleYou will play a vital role in enhancing the shopping experience for our customers. From greeting them at...
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Customer Experience Advisor
12 hours ago
Oslo, Oslo County, Norway H&M group Full timeThis temporary summer position offers a unique opportunity to gain valuable retail experience and develop your skills in a fast-paced and dynamic environment.As a Sales Advisor, you will be responsible for creating an outstanding customer experience and promoting our products and services.Some of the key responsibilities of this role include:Welcoming and...
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Customer Experience Representative
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeJob SummaryThis part-time Sales Advisor role is an excellent opportunity to join the H&M Group team at TN Norway. As a key member of our sales team, you will play a vital role in creating memorable customer experiences and driving business results.You will be responsible for providing exceptional customer service, processing deliveries, replenishing stock,...
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Client Success Strategist
3 days ago
Oslo, Oslo County, Norway M-Files Oy Full timeM-Files Oy is a global technology leader that provides innovative solutions for knowledge workers. As we expand our presence in the Norwegian market, we are seeking a Client Success Strategist to drive our sales activities.The ideal candidate will have a deep understanding of the M-Files intelligent information management software and possess excellent...
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Account Growth Strategist
3 days ago
Oslo, Oslo County, Norway Verifone Full timeAt Verifone, we are committed to delivering innovative payments solutions that meet the evolving needs of our clients. We are seeking a talented Account Growth Strategist to join our team and play a pivotal role in driving business growth through building strong relationships with resellers.The successful candidate will be responsible for managing a...
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Customer Experience Leader
5 days ago
Oslo, Oslo County, Norway Strawberryhotels Full timeAs a Restaurant Manager at Strawberryhotels, you'll be part of a dynamic team dedicated to creating extraordinary experiences for our guests. Your key responsibilities will include:Key Responsibilities:Leading a team of restaurant staff to deliver exceptional customer service.Managing inventory, supplies, and resources to maintain efficient...
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Customer Experience Specialist
18 hours ago
Oslo, Oslo County, Norway Paperandtea Full timeOur StoryPAPER & TEA is more than just a brand – it's a space that inspires, connects and celebrates life. Our vision is to enrich people's lives through mindful experiences and create unique moments to remember.We're looking for a talented individual to join our team in Oslo. As a Customer Experience Specialist, you will be responsible for delivering...
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Customer Experience Specialist
11 hours ago
Oslo, Oslo County, Norway H&M group Full timeAt H&M Group, we are committed to creating an exceptional customer experience in our stores. As a Sales Advisor (Summer Assistant), you will play a key role in welcoming customers, guiding them through our store, and supporting them in finding what they need while showcasing our products.Our goal is to provide our customers with a seamless shopping...
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Customer Experience Manager
3 days ago
Oslo, Oslo County, Norway Weekday Full timeKey ResponsibilitiesSales Performance: Analyse sales data to identify trends and areas for improvement, and develop strategies to drive sales growth.Customer Service: Lead by example in providing exceptional customer service, ensuring that every customer feels valued and supported.Team Leadership: Recruit, train, and develop a high-performing team that is...
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Customer Experience Lead
11 hours ago
Oslo, Oslo County, Norway Strawberryhotels Full timeJob OverviewThis is an exciting opportunity to join our team as a Customer Experience Lead at Strawberryhotels. As a key member of our front-of-house team, you will be responsible for ensuring that every guest has a positive experience during their stay.Key ResponsibilitiesProvide exceptional customer service to all guestsManage and resolve any guest...
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Customer Experience Specialist
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeAre you a motivated and customer-focused individual looking for a new challenge? Do you have a passion for customer service, people, and interior design?About the RoleWe are seeking a Sales Advisor to join our team at H&M Home. As a Sales Advisor, you will play a critical role in creating an inspiring shopping experience for customers, driving sales, and...
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Content Experience Engineer
11 hours ago
Oslo, Oslo County, Norway Nordic Semi Full timeAbout Our TeamWe are a professional and informal team that values continuous learning and development. As a Web Content Strategist and Manager, you will work closely with content owners, stakeholders, and other teams to ensure successful project delivery.Your main responsibilities will include managing and prioritizing web content-related tasks, ensuring the...