
IT Support Specialist
13 hours ago
About the Role
Kinly's Global Services is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be part of our Global IT Service Desk, providing support to our team and customers worldwide.
You will be responsible for handling support requests, maintaining IT Asset Management records in ServiceNow, and contributing to the onboarding and offboarding of Kinly employees.
In addition, you will provide support to local departments in Norway, escalate inquiries and tasks to IT Services Intermediary, Senior Analysts or IT Services Manager as needed, and ensure compliance with Kinly's IT processes and policies.
This role requires excellent customer service skills, good oral and written communication skills, knowledge of Microsoft products, including Windows/Office 365, and basic knowledge of laptop setup (hardware acquisition).
We encourage all qualified candidates to apply for this position. We value diversity and want to build inclusive teams where everyone can thrive and succeed.
About Us
Kinly specializes in designing communication solutions that make it easy for people to work together around the world.
We are a leading global supplier of AV, video and collaboration solutions, with a strong presence in Norway and the Netherlands. Our head office is located in Amsterdam, and we have branch offices in several countries.
We employ around 1,200 dedicated people and have a turnover of over 260 million euros. We have over 2,500 satisfied customers in more than 125 countries, all of whom benefit from our 24/7 customer service.
We offer a dynamic and challenging work environment, with opportunities for professional growth and development. If you are passionate about IT and enjoy working in a fast-paced environment, we encourage you to apply for this role.
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