Advisory Solution Expert
3 weeks ago
As a key member of our Solution Consulting team, you will play a pivotal role in driving our future success by supporting Solution Sales. You will collaborate closely with Sales, Product Management, and the executive team to guide revenue growth for one of our products. This is a hands-on technical consultant who can provide in-depth solution delivery and positioning expertise during sales cycles.
Key Responsibilities:- Support product sales as a technical and domain expert of a client-facing sales team
- Lead discovery workshops to determine customers' challenges and provide product demonstrations to align our solution with customer needs
- Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value
- Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
- 7+ years of pre-sales solution consulting or sales engineering experience
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
- Travel, as necessary
ServiceNow is an equal opportunity employer. We value inclusivity and welcome candidates from diverse backgrounds. If you require a reasonable accommodation to complete the application process, please contact talent.acquisition@servicenow.com for assistance.
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