Customer Service Director

1 day ago


Horten, Vestfold og Telemark, Norway Kongsberg Gruppen Full time
Job Overview

We are seeking a seasoned professional to fill the position of Customer Service Director at Kongsberg Discovery. In this role, you will lead our customer service team and be responsible for delivering exceptional customer experiences across all channels.

You will oversee the management of customer complaints, resolve issues efficiently, and provide detailed technical and product information to assist customers and the global sales team.

  • Main Responsibilities:
  • Lead the customer service team to achieve business objectives
  • Develop and implement customer service strategies to drive customer satisfaction
  • Collaborate with internal teams to ensure seamless coordination between departments
  • Key Skills and Qualifications:
  • Proven experience in customer service leadership
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • What We Offer:
  • A competitive salary and benefits package
  • The opportunity to work with a leading company in the maritime industry
  • A dynamic and supportive team environment


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