Tesla Service Representative, European Location

2 weeks ago


Oslo, Oslo County, Norway Tesla, Inc. Full time

We are seeking a skilled Tesla Service Representative to join our team in Europe. As a key member of our team, you will provide top-notch support to our customers, ensuring they receive the best possible service.

Key Responsibilities:

This role involves:

  • Providing exceptional customer service: Respond to customer inquiries and resolve issues promptly.
  • Collaborating with Service centers: Analyze data and develop strategies to improve roadside services.
  • Serving as a primary point of contact: Communicate effectively with customers and internal stakeholders to resolve complex issues.

Requirements:

  • Customer-focused approach: Prioritize customer satisfaction.
  • Strong analytical skills: Evaluate customer needs and develop effective solutions.
  • Effective communication skills: Handle customer inquiries with professionalism and urgency.
  • Flexibility: Commit to shifts between 7am – 11:30pm and occasional night shifts.
  • Linguistic proficiency: Fluency in English and Lithuanian, with additional languages beneficial.


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