Service Network Specialist

1 day ago


Oslo, Oslo County, Norway BYD Europe Full time

As a Service Network Specialist, you will play a crucial role in establishing and maintaining a robust service network in Norway. Your responsibilities will include:

  • Developing and implementing effective service network strategies to drive customer satisfaction and loyalty.
  • Collaborating with our technical support, quality, and warranty teams to resolve complex issues and improve overall quality.
  • Coordinating spare parts deliveries and ensuring timely implementation of our customer-centric approach.
  • Working closely with dealer partners to achieve monthly, quarterly, and annual after sales objectives and KPIs.
  • Providing expert advice and guidance to dealer partners on service best practices and procedures.

We offer a competitive remuneration package and the opportunity to work for a dynamic and growing company like BYD Europe.

Requirements:

  • 5+ years of experience in a similar role within the automotive industry.
  • Excellent written and verbal communication skills in Norwegian and English.
  • Strong analytical and problem-solving skills with ability to think critically.
  • Proven track record of delivering results-oriented solutions and achieving targets.
  • A valid driver's license for EU countries.


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