Civil Engineer Support Specialist

2 weeks ago


Bærum, Viken, Norway Trimble Inc. Full time
About the Role

We are seeking a skilled Civil Engineer to join our team as a Technical Customer Support Consultant. In this role, you will be responsible for providing technical support and guidance to our customers in the use of Trimble's Quadri BIM software and Novapoint design tools.

The ideal candidate will have a strong background in Civil Engineering and experience with software like Quadri and Novapoint. You will work closely with our existing team to deliver exceptional customer support and training.

Main Responsibilities:

  • Provide technical support to customers via phone, email, and remote access
  • Be a technical advisor on Civil Engineering Software and services for existing and new customers
  • Help customers resolve technical challenges and increase their product/software knowledge
  • Perform software testing and create FAQs, best practice videos, and descriptions
  • Deliver online and classroom training
  • Project support

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